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Troubleshooting

•  Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that 

its parts are in proper working order.

•  To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.

     Problems 

          Possible Cause 

                    Possible Solution

Machine refuses  

to start

• 

Power failure/machine not 

plugged into a working receptacle.

• 

Defective socket.

• 

Fuse has blown.

• 

Defective extension cord.

• 

Check to make sure machine is plugged into  

a working outlet.

• 

Check the power cord and reset the GFCI.  

Try a different outlet.

•  Replace fuse. Switch off any other machines 

that are using the same circuit.

•  Try the unit without an extension cord.

• 

Check the hoses and connections are airtight.

•  Clean or replace valves/seals.
•  Please call the Snow Joe

®

 + Sun Joe

®

 customer  

service center at 1-866-SNOWJOE (1-866-766-9563) 

for assistance.

•  Replace fuse. Switch off other machines using 

 

the same circuit.

• 

Check that the mains voltage corresponds to 

specification on the model tag.

• 

Let the washer cool down for 5 minutes, then restart.  

• 

Clean the nozzle.

•  Install a fuse with a higher amp rating than the 

amp consumption of the machine. Try the unit 

without an extension cord.

•  Allow machine to run by holding the trigger until 

 

regular working pressure resumes.

•  Check that the water supply corresponds to the 

specifications required.

  WARNING! Avoid using long, thin hoses  

(minimum 1/2 in. diameter).

• 

Clean the nozzle.

•  Clean the water inlet filter.
•  Straighten out the hose to remove any kinks/blockages.

•  Please call the Snow Joe

®

 + Sun Joe

®

 customer service 

center at 1-866-SNOWJOE (1-866-766-9563) for 

assistance.

• 

Wait for pump/hoses or accessories to thaw.

• 

Connect inlet water.

•  Clean the water inlet filter.
• 

Clean the nozzle.

• 

Pump sucking air.

• 

Valves dirty, worn out, or stuck.

• 

Pump seals worn out.

• 

Fuse has blown.

• 

Incorrect mains voltage.

• 

Thermal sensor activated.

• 

Nozzle partially blocked.

• 

Fuse too small.

• 

Air in inlet hose.

• 

Inadequate supply of mains water.

• 

Nozzle partially blocked.

•  Water filter blocked.
• 

Hose kinked.

• 

Pump/spray gun is leaking.

• 

Trigger mechanism is broken.

• 

Pump/hoses or accessories frozen.

• 

No water supply.

•  Water inlet filter blocked.
•  Nozzle blocked.

Fluctuating pressure

Machine stops

Fuse blows

Machine pulsating

Machine often starts 

and stops by itself

Machine starts, but 

no water comes out

15

Summary of Contents for SPX3501

Page 1: ...ect your feet and improve your footing on slippery surfaces Stay alert Watch what you are doing Use common sense Do not operate the pressure washer when you are tired or under the influence of alcohol or drugs Do not overreach Keep proper footing and balance at all times Avoid unintentional starting Do not carry a plugged in machine with your finger on the trigger Make sure the switch is off befor...

Page 2: ...t This can in turn influence other equipment e g cause a lamp to blink If the MAINS IMPEDANCE Zmax 0 335 OHM such disturbances are not expected If you require assistance contact your local supply authority for further information mWARNING Electrical Shock Hazard Before starting up your machine please check it carefully for any defects If you find any do not start up your machine and contact your d...

Page 3: ...y the cord or yank the cord to disconnect it from the receptacle Keep the cord away from heat oil and sharp edges Risk of electrocution Inspect cord before using Do not use if cord is damaged Keep all connections dry and off the ground Do not touch plug with wet hands Keep cord away from heat and sharp edges Do not spray electrical apparatus and wiring Risk of explosion Do not spray flammable liqu...

Page 4: ...nsists of an assembly with a pump which is encased in a shock absorbing housing To provide the operator with an optimal working position the machine is equipped with a spray wand and a non slip handle grip whose shape and configuration comply with applicable regulations Do not cover or modify the spray wand or the spray nozzle in any way The high pressure electric power washer is designed to be us...

Page 5: ...perate SAFETY ALERT Indicates a precaution a warning or a danger WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles WARNING Do not expose the unit to rain or wet conditions Keep dry Machine not suitable for connection to the potable water mains WARNING Electrical shock hazard WARNING Turn the machine OFF and disconnect it from the power supply befor...

Page 6: ... nozzle green 13 15º Quick Connect nozzle yellow 14 0º Quick Connect nozzle orange 15 Needle clean out tool 16 Detergent tank 17 Detergent tank cap 18 Nozzle storage board 19 Hose reel handle 20 High pressure hose 21 Trigger gun 22 Safety lock 23 Trigger 24 High pressure hose connection 25 Trigger gun holder 26 Spray wand 27 Quick connector collar Technical Data Rated Voltage 120 V 60 Hz Motor 13 ...

Page 7: ...until you are ready to use your new electric pressure washer The packaging is made of recyclable materials Properly dispose of these materials in accordance with local regulations IMPORTANT The equipment and packaging material are not toys Do not let children play with plastic bags foils or small parts These items can be swallowed and pose a suffocation risk mWARNING Do not connect to power supply...

Page 8: ...ure it in place with one 4 8 x 16 screw Fig 5 6 Fit the spray wand into the trigger gun and rotate it until the two parts are completely locked Fig 6 7 Connect the high pressure hose to the trigger gun Fig 7 Fig 3 Nozzle storage board Fix with 4 8 x 16 screws Fig 4 Trigger gun holder Fig 5 Tab Slot 4 8 x 16 screw Fig 6 Spray wand Trigger gun High pressure hose Trigger gun Fig 7 ...

Page 9: ...eration Using the Pressure Washer mIMPORTANT This pressure washer is equipped with a micro switch sensitive to water flow This Total Stop System TSS senses water flow in the pump When the trigger is released water stops flowing through the pump The TSS then automatically turns the motor off to protect the pump from overheating thus saving energy and prolonging pump life 1 Position the washer as CL...

Page 10: ...ment or the appliance itself This electric pressure washer is equipped with five 5 Quick Connect nozzles that easily snap onto the Quick Connect collar of the spray wand To connect a nozzle to the spray wand 1 Turn off the pressure washer and shut off the water supply Pull the trigger to release water pressure 2 Engage the safety lock on the trigger handle by pushing up on the safety lock until it...

Page 11: ...e back into place 3 Install the soap nozzle black on the spray wand Fig 15 4 Turn on the pressure washer Pull the trigger to operate the unit The liquid detergent will automatically mix with water and be discharged through the nozzle mCAUTION Always test the detergent in an inconspicuous area before use 5 Turn the detergent dial to adjust the suction volume of the detergent solution Fig 19 6 Apply...

Page 12: ...ure detergent application to clean equipment remove mildew and oxidation stains from houses clean bricks or degrease grimy surfaces NOTE When using detergent make sure to install the correct Soap nozzle black All of the other colored nozzles will not work for detergent application 6 Start at the top of the area to be rinsed and work your way down making sure to overlap your strokes mIMPORTANT NEVE...

Page 13: ...ce or other sources of heat that may dry out the pump seals Operate the pressure washer with non corrosive non toxic anti freeze a pump saver or a pump protector before storing for the winter mWARNING Before reusing completely flush the unit out with clear water Anti freeze products can damage paintwork so you must ensure there is no anti freeze left in the system before using it again Maintenance...

Page 14: ...dfills or dumps hazardous substances can leak into the groundwater and get into the food chain damaging your health and well being Service Support If your Sun Joe SPX3501 electric pressure washer requires service or maintenance please call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Model Serial Numbers When contacting the company reordering parts or arranging serv...

Page 15: ...or 5 minutes then restart Clean the nozzle Install a fuse with a higher amp rating than the amp consumption of the machine Try the unit without an extension cord Allow machine to run by holding the trigger until regular working pressure resumes Check that the water supply corresponds to the specifications required WARNING Avoid using long thin hoses minimum 1 2 in diameter Clean the nozzle Clean t...

Page 16: ...essure Washer Adapter SPX 25H SPX UQC Model Accessories Item 2 1 3 Sun Joe House Deck All Purpose Pressure Washer Rated Concentrated Cleaner SPX HDC1G Sun Joe Premium Snow Foam Pressure Washer Rated Car Wash Cleaner SPX FCS1G Sun Joe All Purpose Heavy Duty Pressure Washer Rated Cleaner Degreaser SPX APC1G Sun Joe s complete line of premium pressure washer accessories and attachments make it easy t...

Page 17: ...17 NOTES ...

Page 18: ...NOTES 18 ...

Page 19: ... the owner s manual Snow Joe Sun Joe will not be responsible for the cost of any unauthorized warranty repairs This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product while waiting for a replacement part or unit under this warranty Wearing parts like belts augers chai...

Page 20: ...snowjoe com ...

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