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23

SNOW JOE

®

 + SUN JOE

®

 CUSTOMER PROMISE

PRODUCT REGISTRATION: 

Snow Joe

®

, LLC (“Snow Joe

®

 + Sun Joe

®

”) strongly encourages 

you to register your purchase. You can register online at 

 

snowjoe.com/ProductRegistration, or by printing and mailing 

in a registration card available online from our website, or 

calling our Customer Service Department at 1-866-SNOWJOE  

(1-866-766-9563), or by e-mailing us at [email protected]

Failure to register your product purchase will not diminish your 

warranty rights. However, registering your purchase will allow 

Snow Joe

®

 + Sun Joe

®

 to better serve you with any of your 

customer service needs.

WHO CAN SEEK WARRANTY COVERAGE?

This Warranty is extended by Snow Joe

®

 + Sun Joe

®

 to the owner 

of this Machine (a “Machine” consists of a product powered by 

a motor) for residential and personal household use only. This 

Warranty does not apply to products used for commercial, rental 

or re-sale purposes. Should ownership of this machine change 

during the 2-year period, please update the Machine’s owner 

information at snowjoe.com/ProductRegistration.

WHAT IS COVERED?

Snow Joe

®

 + Sun Joe

®

 warrants to the owner that if this Machine 

fails within 2 years from the date of purchase due to a defect in 

material or workmanship or as a result of normal wear and tear 

from ordinary household use, Snow Joe

®

 + Sun Joe

®

 will send a 

replacement part or product, as needed, free of charge and with 

free shipping to the original purchaser.
If, in Snow Joe

®

 + Sun Joe

®

’s sole discretion, the failed Machine 

cannot be repaired with a part, Snow Joe

®

 + Sun Joe

®

 will elect to 

either (A) send a new Machine at no charge and with free shipping 

or (B) refund the full purchase price to the owner.

WHAT IS NOT COVERED?

This Warranty does not apply to the Machines that have been used 

commercially or in non-household applications. This Warranty 

does not cover cosmetic changes that do not affect performance. 

This Warranty is only valid if the Machine is used and maintained 

in accordance with the instructions, warnings and safeguards 

contained in the owner’s manual. Snow Joe

®

 + Sun Joe

®

 will not 

be responsible for the cost of any unauthorized warranty repairs. 

This warranty does not cover any cost or expense incurred by 

the purchaser in providing substitute equipment or service during 

reasonable periods of malfunction or non-use of this product 

while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered 

under this warranty, and can be purchased at snowjoe.com or 

by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are 

covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the 

exclusive remedies of purchaser and the sole liability of Snow Joe

®

 

+ Sun Joe

®

 under this warranty. No employee or representative 

of Snow Joe

®

 + Sun Joe

®

 is authorized to make any additional 

warranty  or  any  modification  to  this  warranty  which  may  be 

binding upon Snow Joe

®

 + Sun Joe

®

. Accordingly, purchaser 

should not rely upon any additional statements made by any 

employee or representative of Snow Joe

®

 + Sun Joe

®

. In no event, 

whether based on contract, indemnity, warranty, tort (including 

negligence), strict liability or otherwise, shall Snow Joe

®

 +  

Sun Joe

®

 be liable for any special, indirect, incidental, or 

consequential damages, including, without limitation, loss of 

profit or revenue.

Some states do not allow limits on warranties. In such states, the 

above limitations may not apply to you. 
Outside the USA, other warranties may apply.

ABOVE ALL ELSE, 

Snow Joe

®

 + Sun Joe

®

 are dedicated to you, our customer. We strive to make your experience as pleasant 

as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We 

think it’s important that you know what you can expect from us. That’s why we created the Snow Joe

®

 + Sun Joe

®

 promise.

OUR PROMISE: 

Snow Joe

®

 + Sun Joe

®

 warrant new products for two years from the date of purchase. If your product does 

not work, or there’s an issue with a specific part, we will fix this by either sending you a free replacement part or by sending 

you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting, 

sawing, mowing, washing and…?

Summary of Contents for iON8PS2-CT

Page 1: ...ear protective hair coverings to contain long hair 10 Always wear safety glasses and ear defenders to provide eye and ear protection Everyday eyeglasses only have impact resistant lenses and do not provide the same protection as safety glasses 11 Wear face or dust masks If the cutting operation is dusty the use of a face or dust mask specially designed to filter out miscoscopic particles is recomm...

Page 2: ...ous personal injury 16 Carry the pole chain saw by the handle with the unit turned off When transporting or storing the pole chain saw always use the chain saw cover Proper handling of the pole chain saw will reduce possible personal injury 17 Hold the pole chain saw by insulated gripping surfaces only because the chain saw may contact hidden wiring A chain saw contacting a live wire may make expo...

Page 3: ...fety devices on this cordless pole chain saw include a skip chain and a low kickback guide bar These will reduce but not entirely prevent kickbacks Follow the necessary precautions indicated in this operator s manual to avoid kickbacks Always use two hands when operating the pole chain saw one hand gripping the trigger and the other hand gripping the pole Use a firm grip Thumbs and fingers must wr...

Page 4: ...harger with a damaged cord or plug Replace a damaged charger immediately Do not use an extension cord unless it is absolutely necessary Using the wrong damaged or improperly wired extension cord poses a risk of fire and electric shock If an extension cord must be used plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger...

Page 5: ...y original battery packs The use of other batteries poses a fire risk and may result in injuries or an explosion Information about the charger and the charging process 1 Please check the data marked on the rating plate of the battery charger Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate Never connect it to a different mains voltage 2 Protect t...

Page 6: ...osure to direct sunlight will result in overheating and cell damage Never charge or work with batteries that have been overheated replace them immediately if possible 7 Store the charger and your cordless tool only in dry locations with an ambient temperature of 50 104 F 10 40 C Store your lithium ion battery pack in a cool dry place at a temperature of 50 68 F 10 20 C Protect the battery pack cha...

Page 7: ...y charger indoors WARNING Do not expose the unit to rain or wet conditions CAUTION Avoid contacting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles WARNING SHOCK HAZARD Keep at least 50 ft 15 m awa...

Page 8: ...cm chain 3 Oil tank cap 4 End cover nut 5 Chain sprocket end cover 6 Cutting bar sheath 7 Hex key wrench blade screwdriver 8 Oil level indicator window 9 Multi angle head adjustment dial 10 Cam lock nut 11 Cam lock 12 Telescopic pole 13 Front handle foam grip 14 Safety lock switch 15 Rear handle 16 Battery compartment 17 Trigger switch LOW KICK BAC K 1 4 5 6 11 13 12 17 16 2 3 7 10 14 15 min R LOW...

Page 9: ...rdance with local regulations IMPORTANT The equipment and packaging material are not toys Do not let children play with plastic bags foils or small parts These items can be swallowed and pose a suffocation risk Battery Pack Operation NOTE In order to operate this cordless pole chain saw you will need 40V iONMAX System batteries and chargers See page 22 for battery options and specifications or vis...

Page 10: ...ng the Battery 1 Push the push lock button on the battery to pull the battery pack up and out of the equipment Fig 1 2 Depending on your Snow Joe Sun Joe charger model how to recharge your lithium ion battery will vary 3 Check that the mains voltage is the same as that marked on the rating plate of the charger Then insert the charger s plug into the electrical wall outlet When you plug in the char...

Page 11: ...y so as not to impair the safety and efficiency of the machine If in doubt contact your dealer mWARNING Unpacking and assembly should be completed on a flat and stable surface with adequate space for moving the machine and its packaging For safety and transportation reasons the lithium ion battery is packed separately from the machine and is partially charged Charge the battery before using the to...

Page 12: ...of the chain If the chain is mounted backwards the saw will vibrate abnormally and will not cut 7 Hold the chain in position on the bar and place the loop around the sprocket Fit the bar flush against the mounting surface so that the bar studs are in the long slot of the bar and the adjusting pin is in the chain tension pin hole Fig 11 8 Adjust the chain tension as needed by adjusting the chain te...

Page 13: ...ockwise Lift the tip of the guide bar up and retighten the end cover nut Ensure that the chain can be rotated by hand without binding NOTE A new chain tends to stretch check the chain tension frequently and adjust tension as required Preparing To Work Chain Lubricant mCAUTION Before starting the saw remove the oil tank cap and add bar and chain oil to the top of the oil level window Fig 16 One min...

Page 14: ...l you off balance or spring back Do not use the pole chain saw to cut vines and or small underbrush mWARNING Do not let familiarity with this type of tool prevent you from taking all necessary precautions Remember that a careless fraction of a second is sufficient to inflict serious injury mWARNING Do not cut trees near electrical wires mWARNING Kickback may occur when the moving chain contacts an...

Page 15: ...sed the nut may need tightening mWARNING Failure to lock the telescopic pole cam lock as directed could result in personal injury Tightening the Bolt The retaining bolt may need tightening to secure the telescopic pole in place 1 Unclip the cam lock Using a hex key wrench tighten the cam lock nut then close the cam lock Ensure that the pole is secure The wrench may be required to loosen the cam lo...

Page 16: ...mage to the bar chain or unit can result PUSH and PULL This reaction force is always opposite to the direction the chain is moving when it is in contact with the wood Thus the operator must be ready to control the PULL when cutting on the bottom edge of the bar and PUSH when cutting along the top edge Do not put pressure on the saw at the end of the cut Pruning Pruning is the process of trimming l...

Page 17: ...e several steps to keep your cutting jobs free from accident or injury Take the following precautions to minimize kickback Before you start the unit make sure the pole chain saw is not contacting any object Always grip the pole and handle firmly with both hands when the unit is running Place one hand on the pole and your other hand on the molded handle with your thumbs and fingers encircling the p...

Page 18: ...formance Sun Joe recommends model 24V CSSHRP LTE Cordless Chain Saw Sharpener available on sunjoe com by phone at 1 866 SNOWJOE 1 866 766 9563 Fig 29 mWARNING To ensure that the chain saw works safely and efficiently it is essential that the cutting components are well sharpened It is highly recommended to replace the chain once it loses its ability to cut cleanly and safely It is possible however...

Page 19: ... a normal process of bar wear You should smooth such faults with a file as soon as they occur Replace a bar with any of the following faults wear inside the bar rails permitting the chain to lay over sideways bent guide bar cracked or broken rails spread rails Turn the saw over check the underside of the guide bar and make sure that the lubrication holes and chain groove are free from impurities Y...

Page 20: ...oleum based products penetrating oils or the like These products are often highly corrosive and may cause permanent damage weaken or destroy the plastic parts of your pole chain saw When not in use your cordless pole chain saw should be stored indoors in a dry and high or locked up place out of the reach of children Battery Caution Disposal Information Always dispose of your battery pack according...

Page 21: ...ent from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Troubleshooting Troubleshooting Tips Most difficulties are easy to fix Consult the troubleshooting table for common problems and their solutions If you continue to experience problems or need repairs beyond these minor adjustments please call 1 866 SNOWJOE 1 866 766 9563 for assistanc...

Page 22: ...PC 2 hours Battery Run Time Max 13 min iONMAX 40 V Lithium Ion Battery Dual Port Charger iBAT40 LTE iCHRG40 DPC Model Accessories Item 1 2 3 4 5 7 iONMAX 40 V 2 5 Ah Lithium Ion Battery Battery Charge Time Max iCHRG40 2 hours iCHRG40 DPC 2 5 hours Battery Run Time Max 15 min iBAT40 LT iONMAX 40 V 4 0 Ah Lithium Ion Battery Battery Charge Time Max iCHRG40 3 hours iCHRG40 DPC 3 5 hours Battery Run T...

Page 23: ... the owner s manual Snow Joe Sun Joe will not be responsible for the cost of any unauthorized warranty repairs This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product while waiting for a replacement part or unit under this warranty Wearing parts like belts augers chai...

Page 24: ...sunjoe com ...

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