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SUNIX Co., Ltd.
TEL : +886-2-8913-1987
Email : [email protected]
Troubleshooting
1.
If the Hub and devices connected to the computer do not seem to be
working properly, please perform following basic troubleshooting
steps:
1. Check that all cables are correct and securely connected.
2. Make sure the devices are turned on.
3. Make sure the devices are getting the power they require.
4. Make sure there is no problem with the Hub installation.
5. Please confirm Link and ACT LED action. If the Link LED light and ACT
LED is off, it means your USB device is not working.
2.
Computer failed to start after inserting the Powered USB Hub.
Turn off the computer, remove the Powered USB Hub, and try to restart the
computer. If the computer starts successfully, it means that the Hub has not
been inserted into the USB host port correctly. Please insert the Hub firmly
into another USB port.
3.
The USB cable has been extended and the device no longer works.
The length of the USB cable must not exceed 3.5 meters. Please do not
extend the cable or a USB repeater must be used if the cable is longer
than 3.5 meters.
4.
Is it possible to connect current USB 1.1 devices to the Powered USB
Hub?
Yes. The device will not, however, obtain the USB 2.0 high speed (480
Mbits/sec) but the USB 1.1 full speed (12 Mbits/sec) communication.
