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MiVoice Business 6900 Guide 

 

 

 

 
 

 

 

Calling & Programming 

ADVANCED CALL HANDLING 

MAKING A CALL USING THE CONTACTS 
APPLICATION 

1.  Press the key to access the Contacts application. 
2.  Navigate to the respective contacts folder 

(Personal, Mobile, or Corporate). Select the 
search bar and using the onscreen keyboard, 
enter the last name of the user you are looking 
for. Select the enter to return results.  

3.  When the applicable contact is highlighted, press 

the Select button to reveal their contact card or 
the 

Dial softkey to place a call using the entry’s 

default phone number. 

SPEED CALL PROGRAMMABLE KEY 
CONFIGURATION 

A programmed Speed Call key allows you to dial a 
specified number with one key press rather than 
dialing the contact’s full phone number or extension. 
This is especially useful when transferring calls or 
creating conference calls.  

PROGRAMMING A SPEED CALL KEY

 

1.  Lightly press and hold a blank programmable key 

(for 0-5 seconds) until the 

Label Name 

field is 

displayed. 

2.  In the Label Name field, label the key (using the 

pop-up keyboard) with the desired name of the 
speed dial. 

3.  Navigate to the 

Number 

field and enter the 

number using the Dialpad keys.  

4.  Press the 

Save 

softkey to save the information to 

the key you selected 

 

Note**Select the Private checkbox to make the key a 
Private Speed Call key. When a Private Speed Call 
key is pressed, the call is considered private and caller 
ID information is not displayed in the phone’s call 
history. 

 

 

 
 

CALL HISTORY

 

The Call History application is a stored log of your 
missed, outgoing, and received calls. You can view, 
delete, and dial out to call history entries as well as copy 
entries to your Contacts application. 
 

USING THE CALL HISTORY APPLICATION

 

1.  Press the key to access the Call History 

application.  

2.  Scroll through the lists by using the navigation 

keys. To view additional entry details, press the 
Right navigation key when the entry is highlighted.  

3.  Press the Select button or Dial softkey to place a 

call to the respective entry or Press the Add 
Contact softkey to copy the entry to your Contacts 
application or press the Delete softkey to delete the 
entry from your Call History. 

Summary of Contents for MiVoice Business 6900

Page 1: ...MiVoice Business 6900 Quick Reference Guide...

Page 2: ...unco Communications 1 HOW TO PLACE A SERVICE TICKET 1 Guide for Buttons 2 MITEL 6940 2 MITEL 6930 3 MITEL 6920 4 BUTTON DESCRIPTIONS 5 Calling Programming 6 BASIC CALL HANDLING 6 ADVANCED CALL HANDLIN...

Page 3: ...nvenient and just easier No more confusing network service contracts overseas call centres long wait times and impersonal service We promise honest advice and personal support delivered in a way that...

Page 4: ...dset 2 Speaker 3 Message Waiting Indicator 4 Contacts Key 5 Call History Key 6 Voicemail Key 7 Settings Key 8 Volume Control 9 Dialpad 10 Goodbye Key 11 Redial Key 12 Hold Key 13 Mute Key 14 Speaker H...

Page 5: ...e Waiting Indicator 4 Contacts Key 5 Call History Key 6 Voicemail Key 7 Settings Key 8 Volume Control 9 Dialpad 10 Goodbye Key 11 Redial Key 12 Hold Key 13 Mute Key 14 Speaker Headset Key 15 Navigatio...

Page 6: ...Message Waiting Indicator 4 Contacts Key 5 Call History Key 6 Voicemail Key 7 Settings Key 8 Volume Control 9 Dialpad 10 Goodbye Key 11 Redial Key 12 Hold Key 13 Mute Key 14 Speaker Headset Key 15 Nav...

Page 7: ...g your ringtone Volume controls Adjusts the volume for the ringer handset headset and speakerphone Goodbye Ends an active call The goodbye key also exits any active function that the user is in Redial...

Page 8: ...again to unmute the audio TRANSFERRING A CALL 1 Ensure you are on active call with the party you wish to transfer 2 Press the Transfer softkey The active call is placed on hold 3 Enter the transfer re...

Page 9: ...yed 2 In the Label Name field label the key using the pop up keyboard with the desired name of the speed dial 3 Navigate to the Number field and enter the number using the Dialpad keys 4 Press the Sav...

Page 10: ...one The IP Phone attempts to pair the mobile phone and if successful automatically attempts to connect to the mobile phone 5 Press OK to acknowledge the successful connection The connected mobile phon...

Page 11: ...9...

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