Sunbeam Products Inc. (“Sunbeam”) warrants that for a period stated below from the date of
purchase, this product will be free from defects in material and workmanship.
• All heated products branded Arlington
™
will carry a ONE-year limited warranty.
• All heated products branded Sunbeam
®
HomeChoice
™
, SlumberRest
®
Cuddler
™
and Cuddle Up
®
will carry a TWO year limited warranty.
• All other heated products branded Sunbeam
®
and SlumberRest
®
will carry a FIVE year limited
warranty. Sunbeam, at its option, will repair or replace this product or any component of the
product found to be defective during the warranty period. Replacement will be made with a new
or remanufactured product or component. If the product is no longer available, replacement
may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and
is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
warranty performance. Sunbeam dealers, service centers or retail stores selling Sunbeam
products do not have the right to alter, modify or any way change the terms and conditions of
this warranty. This warranty does not cover normal wear of parts or damage resulting from any
of the following: negligent use or misuse of the product, use on improper voltage or current,
use contrary to the operating instructions, disassembly or repair or alteration by anyone other
than Sunbeam or an authorized service center. Further, the warranty does not cover Acts of
God, or Nature, such as fire, flood, hurricanes and tornadoes. Sunbeam shall not be liable for
any incidental or consequential damages caused by the breach of any express or implied
warranty. Except to the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose is limited in duration to the duration of the
above warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so
the above limitations or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state.
LIMITED WARRANTY
21
For questions or support, please visit:
www.sunbeam.com
For questions or support, please visit:
www.sunbeam.com
22
Q
How do I restart my Mattress Pad after a power failure?
A
Press the “On/Off” button to turn the remote control off, then press “On/Off” to turn the remote
control back on. The Mattress Pad will begin to warm.
Q
I bought two Mattress Pads for different bedrooms, and they don’t seem to be operating
correctly now.
A
When you have two more Sunbeam
®
wireless remote-controlled devices in a home, there is a
slight change their signals may interfere with each other. To solve this permanently, you can
easily reset one of the remote controls and base units so they communicate using a different
signal. Here’s how to do it:
1
Turn the remote control off.
2
Unplug its base unit from the wall, then replug it into the wall while the remote control is off.
3
Within two minutes, take the remote control and hold down “Preheat” and “Auto Off/Stays
On” simultaneously for three seconds, until a number appears on the display. Once the base
unit beeps, you may let go. The new settings will be remembered, even after a power failure.
Q
What do I do if my pet chews the cord, I lose my control or the control does not operate
properly?
A
Please stop using the heated product immediately. Call our Consumer Service number listed
under How to Obtain Warranty Service and ask for instructions on how and where to send the
heated product.
Q
I have heard that some heated products have EMFs. What is this?
A
EMF stands for Electromagnetic Field. This is an electrical field that surrounds any wire that
has current flowing along its length. Although several studies have been conducted to evaluate
the impact, EMFs have not been proven to be harmful. In any event, Sunbeam
®
has reduced
the strength of EMFs in its blankets/Mattress Pads/throws to very low levels.
Q
What does the ETL label mean about safety of Sunbeam heated products?
A
Intertek Testing Services (ETL) is a certified, independent testing organization that tests
products in accordance with UL safety standards and issues the ETL label for those products
that meet the relevant UL standards. All Sunbeam
®
products are tested to UL standards and
bear either the UL or ETL label to indicate that the product meets or exceeds UL/ETL safety
standards for heated products.
FREQUENTLY ASKED QUESTIONS
Summary of Contents for Rest & Relieve FPO
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