20
Espresso does not have any
Not enough coffee in filter.
See the "Coffee Making Guide"
Crema.
Handle comes off during brewing. Coffee tamped too hard.
Tamp the coffee grounds lighter.
Coffee grind is too fine.
Change to a coarser grind of coffee.
Group handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tightened sufficiently. onto the group head.
See the "Coffee Making Guide".
Top edge of filter is not free of coffee Clean around the edge of the filter and
granules.
wipe the group head clean of coffee.
The group head is dirty.
Wipe group head with a damp cloth.
The group head is defective.
Contact a Sunbeam Service Centre.
Group head rubber seal is warn or
Contact a Sunbeam Service Centre.
damaged.
Coffee is too cold.
Cups, filter and filter hand are cold.
Pre-heat cups, filter, handle and
filter. See the "Coffee Making Guide".
If making a cappuccino or latte
Ensure that milk is heated properly
the milk may not be heated enough.
during texturing, but be sure not to boil
the milk. See the "Coffee Making
Guide".
No steam from the steam nozzle. Steam nozzle is blocked.
See "Care & Cleaning".
Not enough froth when texturing Milk is not fresh.
Ensure the milk is fresh.
Milk temperature is too warm.
Ensure that the milk is well refrigerated
before use.
Texturing jug.
For best texturing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.
Steam nozzle is blocked.
See "Care & Cleaning".
Milk has been boiled.
Start again with fresh, chilled milk.
The milk is making bubbles
Ensure that the froth attachment
rather than frothing.
is correctly positioned on the steam
nozzle. The tip of the steam nozzle
should be positioned just below
the surface of the milk.
Troubleshooting Guide
