**ADIC / Sun Confidential**
Sun_StorEdge_L7_Decision_Tree_Rev01_
22.0 dRIVE BUSY
This error message indicates the autoloader failed to eject a tape from a drive due to a ‘drive busy’.
Troubleshooting should begin with retrying the drive eject operation after allowing sufficient time for the
drive to finish its current operation. For instructions on ejecting a tape from a drive via the front panel,
refer to Sun StorEdge L7 User’s Guide -> Operation and Maintenance -> Autoloader Modes -> Mode 1B –
EJECT DRV.
DP1:
Check to see if the error message is still present after retrying the drive eject operation.
R1:
Error message is still present.
A1:
Power down the autoloader.
A1:
Disconnect the SCSI cable from the rear of the autoloader.
A1:
Power up the autoloader.
DP2:
Check to see if error message is still present.
R2:
Error message still present.
A2:
Replace the autoloader.
R2:
Error message no longer present.
A2:
Retry the drive eject operation.
DP3:
Check to see if the drive eject operation was successful.
R3:
Drive eject successful.
A3:
Power down autoloader.
A3:
Reconnect SCSI cable.
A3:
Power up autoloader and continue normal autoloader operation.
R3:
Drive eject not successful.
A3:
Replace the autoloader.
R1:
Error message no longer present.
A1:
Continue normal autoloader operation.
23.0 dRIVE PGRM
This error message indicates a problem was encountered during a drive firmware upgrade. For specific
instructions on upgrading drive firmware, refer to Sun StorEdge L7 User’s Guide -> Troubleshooting and
Diagnostics -> Using the Diagnostic Menu -> Upgrade Drive Firmware. Troubleshooting should begin with
verifying the tape used for the drive firmware upgrade is a valid FUP tape and not a data or cleaning t ape.
DP1:
Check to see if the error message is still present after verifying the tape used for the drive firmware
upgrade is a valid FUP tape and retrying the firmware upgrade process.
R1:
Error message is still present.
A1:
Contact Technical Support for assistance.
R1:
Error message no longer present.
A1:
Continue normal autoloader operation.
