59
18.
Warranty
All SOLZAIMA pellet boilers offer a 2-year (two year) warranty from the date the
invoice is issued. In order for your warranty to be valid, you must keep the invoice or
receipt of purchase during the warranty period.
All electrical resistances have a 6-month warranty.
The warranty applies only to defects in materials or manufacture.
Exclusions:
This warranty does not cover broken glass;
The type of fuel used and how the unit is handled are beyond SOLZAIMA’s control,
so parts in direct contact with the flame are not covered by this warranty;
This warranty does not cover the sealing ring;
The installer bears full responsibility for all problems and/or defects resulting from the
installation process;
Costs incurred from displacement, transport, labour, packaging, disassembly and
down periods of the unit resulting from procedures covered by this warranty are the
responsibility of the purchaser;
Any malfunctioning caused by mechanical or electrical parts not supplied by
SOLZAIMA and which are prohibited under the instructions governing heating
appliances are not covered by this warranty;
Installing the boiler unit near medium/high voltage lines with fluctuations above
230V±5% may damage the unit’s electrical components. Therefore it is advisable for
the unit to be connected to a current stabiliser.
Notice:
The use of a current stabiliser or UPS is generally recommended, to ensure all
electrical components operate properly.
SOLZAIMA disclaims any responsibility for damage caused from using fuel other
than pellets certified by standard EN 14961-2 grade A1.
19.
Annexes
