40
9.
Troubleshooting
Problems
Solution
Cuvette
system
Hook cannot reach cuvette position
1. Use sharp tool to touch microsensor, make it reset
correctly.
2. Check whether it is specified cuvette.
3. Reload cuvette.
Cuvette cannot be catched up.
1. Clear incubation channel and test channel to remove
foreign matter.
2. Re-locate hook.
Drop cuvette when hook moving
1. Clear incubation channel and test channel to remove
foreign matter.
2. Re-locate hook
3. Clean inner blocker
4. Check voltage of Electromagnet, if 24V then replace
electromagnet. If not 24V then check the power
pinboard.
5. Check inner connection, and if there is short circuit
in the equipment.
Throw away cuvette
1.
Reinstall cuvette roll
2.
Locate again
3.
Check whether hook part loosen or not
4.
Check the cable connection of hook
Roll timeout
1.
Cuvette stuck inside cuvette position
；
2.
Roll motor error
3.
Cable which connect mainboard-roller motor error
4.
Electromagnetic cable is broken or short-circuits.
5.
Mainboard error
Hook moves slowly, no errors in software.
1.
Hook meets blocked when moving, check the
hindering
2.
X shaft (pulley-wheel) of hook too tight or broken,
repair or replace
Test result = 4.0s
1. Remove cuvette, relocate probes depth and position.
2. Check whether there is bubble inside liquid systems.
Hook reset error
1.
Hook depth setting;
2.
Optocoupler block cannot cover optocoupler;
→(adjust position of optocoupler or block)
3.
Optocoupler is broken; →(change optocoupler)
4.
The linear bearing is blocked, and cannot move
smoothly. →(Clean the linear bearing)
5.
The linear bearing is broken.→(Change linear
bearing)
Hook crash backward.
1.
Change a new optocoupler for hook horizontal