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TROUBLESHOOTING
Issues
Solutions
The machine does not
turn on/has no power.
• Check to ensure the machine is
plugged in to a working outlet.
• Firmly press the red circuit breaker
button on the bottom of the unit to reset
the power.
The auger stops turning
during normal operation
- still has power.
• Ensure the Front Grinding Head
Locking Cap is not secured too tightly.
If the Front Grinding Head Locking
Cap is too tight it can cause the motor
to have to really struggle to turn the
auger or it may not turn at all. All of
that pressure can also put more wear
and tear on the gear system and cause
gears to strip, which requires service
to fix.
• Meat could be stuck in the auger. Turn
the power switch to the OFF position.
Once the auger has completely
stopped, press and hold the Reverse
button for a few seconds to clear
the obstruction. Once the auger has
stopped turn the power switch back to
the speed you were using and resume
grinding.
• A gear may be stripped. Please contact
STX International for warranty service -
see back page of manual.
The grinding head,
auger, locking screw
cap, or grinding plates
are discolored
• The parts may have been wet and then
oxidized. See washing instructions on
page 11 for proper care.
• Replacement parts can be purchased
on our website - STXInternational.com.
