Stryker 4700, Maintenance Manual

Page: 157 / 159

Warranty
156
Limited Warranty:
Stryker Medical Division warrants to the original purchaser that its products should be free from defects in
material and workmanship for a period of one (1) year after date of delivery. Stryker’s obligation under this
warranty is expressly limited to supplying replacement parts and labor for, or replacing, at its option, any prod-
uct which is, in the sole discretion of Stryker, found to be defective. Stryker warrants to the original purchaser
that the frame and welds on its beds will be free from structural defects for as long as the original purchaser
owns the bed. If requested by Stryker, products or parts for which a warranty claim is made shall be returned
prepaid to Stryker’s factory. Any improper use or any alteration or repair by others in such manner as in Stryk-
er’s judgement affects the product materially and adversely shall void this warranty. No employee or repre-
sentative of Stryker is authorized to change this warranty in any way.
This statement constitutes Stryker’s entire warranty with respect to the aforesaid equipment. STRYKER
MAKES NO OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, EXCEPT
AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY AND THERE ARE NO
WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL STRYKER BE
LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY
MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT.
To Obtain Parts and Service:
Stryker products are supported by a nationwide network of dedicated Stryker Field Service Representatives.
These representatives are factory trained, available locally, and carry a substantial spare parts inventory to
minimize repair time. Simply call your local representative, or call Stryker Customer Service at (800)
327–0770.
Supplemental Warranty Coverage:
Stryker has developed a comprehensive program of extended warranty options designed to keep your equip-
ment operating at peak performance at the same time it eliminates unexpected costs. We recommend that
these programs be activated before the expiration of the new product warranty to eliminate the potential of
additional equipment upgrade charges. Stryker offers the following Supplemental Warranties:
Extended (Parts and Labor)
All replacement parts (excluding mattresses and consumable items)
Labor and travel for all scheduled and unscheduled calls
Annual Preventive Maintenance Inspections and repairs
JCAHO paperwork for preventive maintenance
Priority Emergency Service
Standard (Labor Only):
Labor and travel for all scheduled and unscheduled calls
Annual Preventive Maintenance Inspections and repairs
JCAHO paperwork for preventive maintenance
Priority Emergency Service
Basic (Parts Only):
All replacement parts (excluding mattresses and consumable items)
Priority Emergency Service
Please call your local representative, or call (800) 327–0770 for further information