T-C-CCN64AU17 © 2017 Simpson Strong-T
ie Company Inc.
-12-
This 12-month Warranty applies to the
Simpson
Strong-Tie
®
CCN64
tool purchased in Australia and New
Zealand (
"
Products
"
) and must be read in conjunction
with the General Notes, Terms and Conditions of Sale,
and Operating Instruction information. The benefits given
under this Warranty are additional to any other rights and
remedies that you may have under a law in relation to the
Products.
The relevant Simpson Strong-Tie entity listed at the bottom
of this Warranty (
"
Simpson
"
) warrants the Products to the
original purchaser to be free from substantial defects in
material, manufacturing, and design for a 12 month term
from date of purchase, if properly stored, maintained
and used in accordance with operating instructions. This
Warranty does not provide a remedy for normal wear and
tear or any Product that was: (1) purchased other than
from an authorised Simpson Strong-Tie Australia/Simpson
Strong-Tie New Zealand dealer, retailer or distributor; (2)
modified or altered; (3) used with any fasteners other than
authentic Simpson Strong-Tie
®
fasteners; (4) improperly
serviced; or (5) subject to negligence or excessive use,
or any use not in accordance with the printed materials
provided with the Product as determined by Simpson.
This Warranty does not cover:
• Any Air compressor or regulator supplied with the
Product that are manufactured by another company.
• Fasteners or other consumables
purchased with the Product.
The following statement is provided where this
Product is supplied to a buyer who is a
"
consumer
"
under the Australian Consumer Law:
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or a refund for a major failure and for
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Procedure in claiming under this warranty:
Identifying a warranty claim:
1.
Less than 12 months have elapsed from the
original date of purchase and you have original
receipt/tax invoice as proof of purchase.
2.
The Product:
a. does not visually fit the description
(i.e. does not resemble the packaging
look or website images);
b. when opened for the first time has
loose items (i.e. washers, springs,
pins, etc.) within the case; or
c. no longer functions for its intended purposes
(taking into account normal wear and tear).
Making a claim:
1.
If you believe the Product is damaged or
defective, ensure the Product is no longer
used for any purposes, safely store in original
case, and secure for no future use.
2.
Please make immediate contact with your closest
Simpson regional office to arrange shipment of the
Product back to the address below. Unless Simpson
agrees with you otherwise, you will be liable to pay
for the costs of returning the product to Simpson.
3.
A Simpson Strong-Tie ticket number
will be issued to you.
Remedy
If Simpson agrees that you have a valid claim under
this warranty, depending on the circumstances,
either a replacement tool will be sent to you or a
Simpson Strong-Tie representative will ensure the
Product is promptly repaired and returned to you.
In Australia:
Simpson Strong-Tie Australia Pty Limited
1/ 16 Kenoma Place, Arndell Park, NSW 2148
Phone: (61) 02 9830 4200
Email: [email protected]
In New Zealand:
Simpson Strong-Tie New Zealand Limited
52A Arrenway Drive, Albany Auckland
Phone: (64) 09 477 4440
Email: [email protected]
In South Africa:
Unit 5 Fairway Business Park
Stibitz Street, Westlake
Cape Town Western Province 7945
Phone: 087 354 0629
IF YOU ARE NOT A
"
CONSUMER" UNDER THE
AUSTRALIAN CONSUMER LAW, SIMPSON
DISCLAIMS ALL OTHER WARRANTIES, INCLUDING
BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT WILL SIMPSON BE LIABLE
FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS
OF ANY KIND, INCLUDING BUT NOT LIMITED TO
PROPERTY DAMAGE AND PERSONAL INJURY.
OTHERWISE, TO THE EXTENT THAT THE PRODUCT
IS NOT OF A KIND ORDINARILY ACQUIRED FOR
PERSONAL, DOMESTIC OR HOUSEHOLD USE OR
CONSUMPTION, SIMPSON’S ENTIRE LIABILITY IS
LIMITED TO THE REPLACEMENT OF THE PRODUCT OR
THE SUPPLY OF EQUIVALENT PRODUCT, THE REPAIR
OF THE PRODUCT OR THE COST OF DOING SO.
T-C-CCN64AU17 12/17
LIMITED 12-MONTH WARRANTY
12 MONTH
WARRANTY
