www.stromltd.com
STROM LIMITED
2020
40
Electric Boilers
FAULT FINDING
E9
Poor water circulation
Please check pump speed, air locks,
autobypass valve setting.
Faulty Temperature Sensor
Call Strom on 0333 344 24 74
Loose PCB Connection
Check both ends of all pcb
connections are fitted correctly and
sat in firmly.
EA
Power supply to the boiler is too high.
Check supply voltage & correct.
Re-check all wiring to the unit.
Indicators on the control
panel are off.
Power supply failure.
Re-check all wiring to the unit.
Loose connection from the control
board to main PCB.
Check the wiring and reseat
connection if loose.
Display board failure.
Call Strom on 0333 344 24 74
Control panel is not
registering touch
commands.
Display board failure.
Heating temperature is
low/the device is not
heating up.
Heating element failure
Thermal cut-out failure
Triac burnout
Control board failure
The hot water for the
showers/taps is not hot
enough.
The mains water flow rate is too high.
Reduce water flow to a suitable level
to allow element to heat incoming wa-
ter. If problem persists please contact
Strom on 0333 344 24 74.
The temperature setting for the boiler
is too low.
Adjust the temperature setting via the
control panel on the boiler.
