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13. Streamit support

13 Streamit support

With this manual we have tried to make the working of the Maven as clear as possible. We can imagine,

however, that you may come across a question or problem that is not covered in this manual That

that case we recommend to see if there is information on this matter on the Streamit website:

http:

//nl.streamit.eu

.

We appreciate your opinion on this product and your tips for improvement. So, feel free to drop by or

send us an email.
We wish you much pleasure using your Maven.

Version v8.0

Nov 2012

25 of 29

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Summary of Contents for Maven

Page 1: ... STREAMIT BV All rights reserved THE MATERIAL CONTAINED HEREIN IS COPYRIGHTED AND PROTECTED UNDER NATIONAL AND INTERNATIONAL COPYRIGHT LAWS AS AN UNPUBLISHED WORK AND UNAUTHORIZED REPRODUCTION OR MODIFICATION IS PROHIBITED WITHOUT WITHOUT THE EXPRESS PRIOR WRITTEN CONSENT OF STREAMIT ...

Page 2: ... 12 4 4 1 A stream with audio and video 12 4 4 2 An audio only stream 16 4 4 3 Downloading and uploading stream settings 16 4 5 Recording settings 17 4 6 Miscellaneous settings 18 4 6 1 Setting the time 18 4 6 2 Username and password for the webinterface 18 4 6 3 Loading factory default settings 18 4 6 4 Reboot 19 4 6 5 Setting daily reboot 19 4 6 6 Setting automatic shutdown 19 4 6 7 Setting devi...

Page 3: ...he stream is not visible in the video station 26 14 5 The stream does not get a play button in the video station 26 14 6 There appears no image 27 14 7 The image is blue 27 14 8 The image is black and white the colors are not right 27 14 9 The picture is pixelated 28 14 10The image has stopped 28 14 11There is no audio in the stream 28 14 12The webinterface of the Maven is not accessible 28 Versio...

Page 4: ...asily be made available for viewers all over the world By using international standards the Maven is ready to connect to other systems like Wowza s Media Server and can be used for a large number of other applications For more information about the products and solutions that Streamit can o er we would like to invite you to visit our website http www streamit eu Finally we wish you a lot of succes...

Page 5: ...button the power but ton 1 3 Introduction In this user manual the following symbols will be used for important instructions Always pay attention to the instructions accompanied with these symbols Instructions which could cause injury to persons or damage to the device as result of not following the instructions when operating the device These instructions do always need to be followed for safe ope...

Page 6: ...allation of the Maven for persons with limited knowledge of computers and software can be di cult but this is not necessary In case you cannot get it to work we would like to ask you to contact the person from whom you bought or received the Maven Streamit only supports through telephone or email customers who bought the Maven directly from Streamit In addition we deliver free support via the supp...

Page 7: ... cable or the EzCAP video capture device To keep audio and video synchronous it is important that the path between the source and the Maven is as short as possible and that there is as little di erence as possible between the path for the audio and video signal Important For a reliable operation of the Maven the audio installation has to be connected via a galvanic isolator This is available at St...

Page 8: ...o the ethernet connection or ADSL router Connect the included ethernet cable to the LAN1 connection of the Maven Connect the other end of the ethernet cable to the ethernet connection of the local network or the ADSL router Only the network connection LAN1 is active make sure that you do not use connec tion LAN2 The greed LED next to the LAN1 connector should light up continuously when the connect...

Page 9: ...he local network That enables remote rmware updates and allows for better support in case of problems Con gure port forwarding for port 80 on the router between the Maven and the internet See the manual of the router for instructions regarding con guration of port forwarding 3 3 Name and password for the con guration interface When you access the con guration interface you will be asked for a user...

Page 10: ...s the default setting of the Maven If you decide to give the Maven a static IP address take the network con guration of your router into account If the audio video stream uses UDP ports it might be required for the rewall behind the Maven to open the Dynamic Outbound ports also called Ephemeral ports To limit the number of ports a feature has been built in to limit the port range By clicking on th...

Page 11: ...ut if the incoming audio signal is very weak or loud you can adjust here Delay ms Adjust the delay between the audio and videosignal If the audio is ahead of the video enter a positive value to delay the audio If the audio lags enter a negetive value to speed up the audio 1 The Mic Line input can be used for a single stream only Either an audio video stream or audio only stream It is not possible ...

Page 12: ...ted in 16 9 ratio instead of 4 3 Image processor Choose which part of the Maven processes the images color brightness etc It can be the software of the Maven but also the hardware that converts the images from analog to digital Which options for image processing are shown depends on the chosen image processor Hue Brightness Satura tion Contrast Gamma Settings for the corresponding image parameters...

Page 13: ...ossibilities here depending on your use We will explain some often used applications below Streamit AVDP You want to use the Streamit Audio Video Distribution Platform AVDP Direct Connection STL You want to setup a direct connection between the Maven and a video decoder without using a streaming server in between Unicast multicast You want to use an another method of streaming This can be a di ere...

Page 14: ...ets better Transport protocol You can set the transport protocol for the stream here The options are RTP UDP is always an MPEG transport stream RTMP HTTP and MPEG TS is always RTP Stream destination URL or IP address of the reciever of the stream This is provided by your streaming service provider Mount point The name of your account This is provided by your streaming service provider External str...

Page 15: ...to which the monitoring information has to be sent When a relative URL is given e g streams index php it will be combined with the adress that is given at Stream destination to make a complete URL Enable HTTP access to stream You can indicate whether the stream should be accessible via HTTP or not This stream comes straight from the Maven at port 8080 and is identical to the other stream that is t...

Page 16: ...more details can be passed in the picture but only if the bitrate is su cient to transmit the details with su cient quality More pixels higher resolution with the same bit rate gives a lower quality and not necessarily a better viewing experience An exception to this is the situation where the bitrate is more than su cient for the chosen resolution In that case the image can become better by just ...

Page 17: ...ximum number of listeners that can listen to this stream This is important if the bandwith to the internet is limited For internal icecast 2 server only Password This is provided by your streaming service provider Not for internal icecast 2 server Play sound on error You can indicate here how often the Maven makes a downward series of tones when internet or serverproblems occur Never 1 time or eve...

Page 18: ...g on the situation information on the USB storage is given here such as the name of the recording that is being made if the USB storage was removed during recording etc This line is not always shown Recording time left The space left on the USB storage that is available for recordings converted to hours and minutes This depends on the bit rate that is set for the audio and video The higher the bit...

Page 19: ...o streamit and lukas You can change those by navigating to the page Misc Other see 3 2 for opening the webinterface and entering the desired username and password below Set Username Password The Maven must reboot to make the new settings active 4 6 3 Loading factory default settings The Maven factory default settings can be loaded by clicking the Load button below General set tings The factory def...

Page 20: ...8 Updating rmware The Maven rmware can be updated by clicking Browse below Update Firmware Navigate to the rmware that you received from Streamit or that you downloaded from the Streamit website and click open Click on upload to load and execute the rmware update in the Maven The Maven will install the new rmware and reboot You will automatically be redirected to the Streamit Maven register see 11...

Page 21: ...nformation this is refreshed every few seconds Fig 14 Maven status page Ethernet MAC address Physical address of the ethernet interface of the Maven Local IP address Address the Maven has in the local network Uptime This indicates how long the Maven is on already Packets sent Amount of bytes sent to the network CPU load The load of the processor of the Maven at that moment CPU temperature The temp...

Page 22: ...ned in the following sections 7 1 USB storage In principle any USB storage device can be attached and used USB sticks as well as USB hard disks Note that USB hard disks may require additional power supply in some cases It can be convinient to use a USB extension cable to connect the USB storage The back of the Maven is not always well accessible and an extension cable can bring the USB connection ...

Page 23: ...unning recording is stopped and a new recording is started When the stream stops the recording stops When the recording starts while the stream is running the stream is restarted When the recording stops while the stream is running the stream is restarted The stream is restarted and therefore shortly interrupted in the case that the recording stops because the USB storage is full 7 4 Downloading a...

Page 24: ...ls 10 Restoring factory default settings It is possible to restore the factory default settings without having access to the webinterface of the Maven There are two methods which are explained below Method 1 File on USB storage Place a le named reset on the USB storage it does not matter what is in the le but the le will be removed after loading the factory default settings Insert the USB storage ...

Page 25: ...version This is the version of core of the Maven Firmware version The rmware version of the Maven compare this to the version of this manual Entry date and time The moment at which the Maven sent this information which is a few seconds after switching on the Maven 12 Speci cations SPECIFICATIONS Video encoder H 264 Sample frequency 25 fps Bit rate max 200 10000 kbps Resolution max 720x576 adjustab...

Page 26: ...ross a question or problem that is not covered in this manual That that case we recommend to see if there is information on this matter on the Streamit website http nl streamit eu We appreciate your opinion on this product and your tips for improvement So feel free to drop by or send us an email We wish you much pleasure using your Maven Version v8 0 Nov 2012 25 of 29 ...

Page 27: ... LAN connector Connect the Maven to the network with a network cable in LAN1 The stream settings of the Maven are incorrect External stream server Stream mount point etc Check the stream settings of the Maven see 4 4 14 3 Suggestions when using the Roland VR 3 VR 5 Possible cause Solution The Roland VR 3 VR 5 is not pow ered on Switch on the Roland VR 3 VR 5 The USB output of the Roland VR 3 VR 5 ...

Page 28: ... ports on the Maven network co guration page 14 7 The image is blue Fig 16 The video player shows a blue image Possible Source Solution There is no signal on the video input of the Maven Make sure there is a signal on the video input of the Maven 14 8 The image is black and white the colors are not right Possible cause Solution The Maven is con gured for the wrong video input Composite S Video Cho...

Page 29: ...eo stream and the audio only stream The audio cables are connected to the wrong input Check which audio input is selected in the con guration interface and connect the audio cables to the correct input 14 12 The webinterface of the Maven is not accessible There can be serveral problems for example that the Maven has a static IP address which is not valid or not con gured correctly The best method ...

Page 30: ...ction also starts with 192 168 254 then the Maven will automatically switch to 192 168 1 The URL for the webinterface of the Maven is then 192 168 1 1 Do not connect the LAN2 connection of the Maven to a network where already a DHCP server runs This will lead to network problems because the DHCP server on the Maven may also assign network addresses to other devices on the network Using a DHCP serv...

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