Strauss water bubbleX, User Manual, Page: 21 / 22

41 40
Problem Description Possible Causes Actions for Resolution
When pressing the sparkling
water button
No sparkling water is dispensed
at all
a. The CO
2
cylinder is empty Check if the CO
2
cylinder empty icon
appears on the display. If it does, then
replace the CO
2
cylinder with a new
one (see section 8 on page 34). If not,
contact the company.
b. No cold water is
dispensed at all
Check if cold water is dispensed
when pressing the cold water
button. If cold water is dispensed,
disconnect the water bar from the
electricity supply, reconnect it after
10 seconds and try dispensing again.
If the problem has not been solved,
contact the company.
Sparkling level not strong
enough
a. Cold water temperature Check that the cold water
temperature is set to the coldest
temperature (see section "b.1. Setting
Cold Water Temperature" on page 19)
a. The CO
2
cylinder is empty Check if the CO
2
cylinder empty icon
appears on the display. If it does, then
replace the CO
2
cylinder with a new
one (see section 8 on page 34). If not,
contact the company.
Non-sparkling water flow when
requesting sparkling water
Contact the company.
The quantity of sparkling water
is inaccurate
Dispense sparkling water once more
to check whether it was a once of
issue or a regular problem contact
the company if the problem is not
resolved.
If the above actions did not help, contact the company and schedule a technician
visit without any waiting time.
• Due to hot water expansion, the spout may drip a little. This is considered proper
system operation.
• Improper activity of the UV-C system stops the hot water flow and is
accompanied by a beep - in the event of a malfunction contact the Digital Help
desk from the website .
Strauss Water products are noted for their innovative technologies, especially smart
human engineering, and for their compliance with all the strictest standards for
filtering and purification systems.
It is important to us that you know that our water bar has been certified according
to SII 1505, Part 1 “Drinking Water Treatment Systems for Domestic Use”. In order to
maintain the high water quality, clarity and taste, the following should be replaced
on time: Filter - every 6 months, lamp - once a year.
Joining our service and warranty program will ensure that you and your family
continue drinking clear, high quality and tasty water. We will send you the necessary
filters and lamps via courier and you will enjoy discounts, special deals and preferred
service.
The active carbon filter absorbs chlorine, removes foreign bodies (such as sand and
rust) and prevents smells and aftertastes that exist in the water. To maintain the
water quality, taste and clarity, replace it every 6 months.
The bubbleX water bar’s ultraviolet lamp reduces the water’s bacterial load. The
lamp’s efficiency diminishes after a year, therefore it should be replaced once a year.
To maintain the water bar in working condition, you should know that
• Repairs to the water bar will be performed only by a service person from the
Company.
• Proper system maintenance for ensuring water quality includes using only original
disposable parts supplied by the manufacturer.
• The manufacturer, Strauss Water, will not be held liable for any malfunction and/or
fault and/or damage arising from using non-original parts.
• This system is only intended for handling drinking water supplied by the water grid.
14. Service and Warranty Options