PHONE QUICK REFERENCE USER GUIDE
GENERAL USAGE
These instructions are for X-Lite and physical Austin office phones
Please PRINT or otherwise save this document for your future reference
Basic Instructions for Phone Use:
PLACE A CALL
•
Dial desired number.
Local numbers can be in the form of (XXX) XXX - XXXX or XXX - XXXX
Long distance numbers are dialed in the form of 1 (XXX) XXX - XXXX
Internal extensions are in the form of XXXX.
•
Call will complete automatically after 2 seconds or you can press the <Dial> (right arrow).
END A CALL
•
Hang up or press “Goodbye” key.
PLACE A CALL ON HOLD
•
Press
HOLD
. Line indicator will blink red indicating call is on hold.
RETREIVE CALL FROM HOLD (SINGLE CALL)
•
Press blinking Line Key and lift handset, or press the “Hold” button in X-lite
TRANSFER A CALL (BLIND)
•
Press
Transfer
key.
•
Dial the number or extension you wish to transfer the caller to.
•
Press <Dial> (right arrow).
•
Press Transfer again before the third party answers
TRANSFER A CALL (ANNOUNCED)
•
Press
Transfer
key.
•
Dial your party’s extension or number.
•
After you have reached your party, press Transfer context key again to connect the caller
with your party.
THRE WAY CONFERENCE
•
Dial number for your first party.
•
Press the
Conference
key.
•
Dial your second party.
•
When party has answered, press
Conference
key to join the calls.
CHECK VOICEMAIL (Physical phones only)
•
Press the
Voicemail
key.
•
Enter your password as prompted. The initial password is your extension. Please change
this ASAP.
•
Follow the prompts to retrieve, forward, or delete messages.
