Troubleshooting - Table
21
PROBLEM
CAUSE
SOLUTION
The coffee is not hot
•
The cups have not been
pre-heated.
•
The infuser is too cold
•
Heat the cups by rinsing them in hot water
•
Heat the infuser by pressing the
button before making the coffee
The coffee is not creamy
enough
•
The coffee is ground too
coarsely
•
Wrong type of coffee
•
Turn the grinding regulator one click anti-
clockwise.
•
Use a type of coffee for espresso coffee mak-
ers
The coffee runs out too
slowly
•
The coffee is ground too finely
•
Turn the grinding regulator one click anti-
clockwise.
The coffee runs out too
quickly
•
The coffee is ground too
coarsely
•
Turn the grinding regulator one click anti-
clockwise.
The coffee does not come
out of one of the spouts
•
The spout holes are blocked
•
Scrape off coffee residue with a needle (fig
23)
When the steam knob is
opened, no steam comes
out of the cappucino maker
•
The holes in the cappucino
maker and steam nozzle are
clogged
•
Clean the holes in the cappucino maker and
the steam nozzle.
When the ,
or buttons are press, the
appliance does not deliver
coffee only water
•
The ground coffee may be
blocked in the funnel
•
Remove the ground coffee inside the funnel
using a knife (section 8 - note 5). Then clean
the infuser and the inside of the appliance
(section 11.2)
When the button is
press, the appliance does
not switch on.
•
The appliance is not switched on
at the rear side, or at the mains.
•
The appliance is not plugged in.
•
Check that the power cable is plugged into
the mains socket and the main switch is in the
ON position.
The infuser cannot be
removed for cleaning
•
The appliance is switched on.
The infuser can only be removed
if the appliance is switched off.
•
Turn the appliance off and remove the infuser
(see section 11.2). IMPORTANT: the infuser
can only be removed if the appliance is off.
Attempting to remove the infuser when the
appliance is on may cause serious damage.
Ground coffee is being used
(not beans) and the appli-
ance does not deliver the
coffee.
•
Too much coffee has been
added.
•
The button has not been
pressed and the appliances has
used both the ground coffee and
the coffee ground by the mill.
•
Ground coffee has been added
while the appliance was switched
off.
•
Remove the infuser and thoroughly clean the
inside of the appliance, as described in section
11.2. Repeat the operation using a maximum of
1 measure of ground coffee.
•
Thoroughly clean the inside of the appliance, as
described in section 11.2. Repeat the operation,
first pressing the
button as described in
section 8.
•
Remove the infuser and thoroughly clean the
inside of the appliance, as described in sec-
tion 11.2. Repeat the operation, but switch
the appliance on first
The coffee does not run out
from the spouts, but from
around the service door.
•
The holes in the spouts are
blocked.
•
The mobile container inside the
service door is blocked and can-
not swing
•
Scrape the holes with a needle (see section
11.1, Fig. 23).
•
Thoroughly clean the mobile container, partic-
ularly near the hinges to ensure they are free
to swing smoothly.
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