Operator’s Manual
SS14CW Water Pump
Check for parts online at
www.stormsurgepumps.com
or call 800-345-6007 M-F 8-5
22
WARRANTY TERMS AND CONDITIONS
PRODUCT WARRANTY: 2-YEAR LIMITED WARRANTY
Ardisam, Inc. (Ardisam), a manufacturing company, warrants this product to be free from defects in the material or workmanship
for a period of two years from the date of purchase. If there is insufficient evidence of the purchase date, the effective date of this
warranty will begin on the pump’s date of manufacture. During the two-year warranty of this product, Ardisam will furnish, at their
discretion, parts and labor to correct any defect caused by faulty material or workmanship. Ardisam reserves the right to inspect
any incoming units returned under warranty to determine if the warranty applies before performing any warranty related work
(including parts and components). Any unit used in a commercial application is covered for a period of 90 days after purchase.
This warranty applies to the original owner with a proof of purchase and is not transferable. For the warranty to be valid, the
product must be registered online, or the warranty card must be filled out and received by Ardisam, within 30 days of purchase.
Warranty Exclusions
This warranty excludes:
•
Wear items such as filter elements, O-rings, impeller, and seals.
•
Accessory parts such as hoses, intake strainer, and connectors.
•
Running the pump dry (without water).
•
Running the pump without the included intake strainer properly attached.
•
Using the pump to move fluids other than water ranging from 32° - 150° F.
•
Using the pump for a purpose other than which it was designed and manufactured.
•
Using the pump in violation of local codes, ordinances and good trade practices.
For replacement parts, phone 800-345-6007.
*These warranties apply only to products which have not been subjected to negligent use, abuse, misuse (including the use
of this pump in place of your well or water utility), overload, improper installation, alteration, accident, acts of God (or other
events beyond Ardisam’s control), unauthorized parts, failure to use proper fuel and oil, or if repairs have been performed at a
non-authorized service facility. These warranties shall not cover damage from normal wear and tear, normal maintenance parts
and services, lightning; nor improper installation, operation, storage, or maintenance; nor operating the equipment above
recommended maximums as stated in this manual and the accompanying engine manual. These warranties supersede all other
warranties either expressed or implied and all other obligations or liabilities on the part of Ardisam. Ardisam, does not assume,
and does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products.
To
be at “No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty
Service Facility.
To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department
at 800-345-6007. Ardisam will cover the cost of shipping only for purchasers located more than 100 miles from an Ardisam
Authorized Warranty Service Facility if it is determined that warranted repair is indeed necessary. If you choose to ship your
product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling the Ardisam Customer Service
Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid.
Ardisam will at no charge, repair or replace, at the discretion of Ardisam, any defective part which falls under the conditions stated
above. Ardisam retains the right to change models, specifications and price without notice. Ardisam shall not be obligated to ship
any repair or replacement product to any location outside of the United States of America or Canada. Some states and countries
do not allow the limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state and country to country.
