Operator’s Manual
SS14CW Water Pump
Check for parts online at
www.stormsurgepumps.com
or call 800-345-6007 M-F 8-5
17
PROBLEM: No Pump Output
POSSIBLE CAUSE
REMEDY/ACTION
Check Pump Housing
1. Pump not primed
1. Prime the pump.
Check Intake (Suction) Hose
1. Hose collapsed, cut or punctured.
1. Replace Hose
2. Strainer not fully under water.
2. Make sure hose end and strainer basket is
completely under water.
3. Air leak at connector.
3. Replace sealing gasket if damaged or missing.
Use Teflon pipe thread tape on all threaded
coupling surfaces.
4. Strainer basket clogged
4. Clean debris from strainer basket.
Measure suction and discharge
head
(SEE FIGURE 5 “PUMP
PLACEMENT”)
1. Excessive head
1. Relocate pump and hoses to reduce head.
Check Engine
Refer to Table 1. (Engine Troubleshooting Guide.)
Contact Storm Surge™ customer service at 800-345-6007 if additional assistance is needed.
Table 2. Pump Troubleshooting Guide: No Pump Output
Table 3. Pump Troubleshooting Guide: Low Pump Output
PROBLEM: Low Pump Output
POSSIBLE CAUSE
REMEDY/ACTION
Check Intake (Suction) Hose
1. Hose collapsed, cut, or punctured.
Hose too long or too small a
diameter.
1. Replace Hose
2. Strainer not fully under water.
2. Make sure hose end and strainer basket is
completely under water.
3. Air leak at connector.
3. Replace sealing gasket if damaged or missing.
Use Teflon pipe thread tape on all threaded
coupling surfaces.
4. Strainer basket clogged
4. Clean debris from strainer basket.
Check Discharge Hose
1. Hose damaged, cut, or punctured.
Hose too long or too small a
diameter.
1. Replace Discharge Hose
Measure suction and discharge
head
(SEE FIGURE 5 “PUMP
PLACEMENT”)
1. Excessive head
1. Relocate pump and hoses to reduce head.
Check Engine
Refer to Table 1. (Engine Troubleshooting Guide.)
Contact Storm Surge™ customer service at 800-345-6007 if additional assistance is needed.
