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866-795-1586 • WWW.STONEAGETOOLS.COM
TERMS AND CONDITIONS AND WARRANTY INFORMATION
TERMS AND CONDITIONS AND WARRANTY INFORMATION
Warranties set forth herein extend only to End-Users,
meaning customers acquiring, or that have previously
acquired, a product manufactured by StoneAge
(“Product”) for their own use and not for resale, either
directly from StoneAge Inc. (“StoneAge”) or from a
StoneAge Authorized Dealer or Reseller (“Dealer”). No
warranty of any kind or nature is made by StoneAge
beyond those expressly stated herein.
1.
LIMITED WARRANTY PERIOD.
Subject to
the limitations and conditions hereinafter set forth,
StoneAge warrants its Product to be free from defects
in workmanship and material for a period of one (1) year
from the date of purchase by the End-User, provided that
the end of the limited warranty period shall not be later
than eighteen (18) months from the date of shipment of
the Product to the Dealer or the End-User by StoneAge
(“Limited Warranty Period”). All replacement parts which
are furnished under this Limited Warranty and properly
installed shall be warranted to the same extent as the
original Product under this Limited Warranty if, and only
if, the original parts were found to be defective within the
original Limited Warranty Period covering the original
Product. Replacement parts are warranted for the
remainder of the original Limited Warranty Period. This
Limited Warranty does not cover any component part of
any Product not manufactured by StoneAge. Any such
component part is subject exclusively to the component
manufacturer’s warranty terms and conditions.
2.
LIMITED WARRANTY COVERAGE.
StoneAge’s
sole obligation under this Limited Warranty shall be, at
StoneAge’s option and upon StoneAge’s inspection, to
repair, replace or issue a credit for any Product which is
determined by StoneAge to be defective in material or
workmanship. StoneAge reserves the right to examine
the alleged defective Product to determine whether this
Limited Warranty is applicable, and final determination
of limited warranty coverage lies solely with StoneAge.
No statement or recommendation made by a StoneAge
representative, Dealer or agent to End-User shall
constitute a warranty by StoneAge or a waiver or
modification to any of the provisions hereof or create any
liability for StoneAge.
3.
WARRANTY SERVICE PROVIDERS.
Service
and repair of the Product is to be performed only by
StoneAge authorized service representatives, including
Dealers who are authorized repair centers, with
StoneAge approved parts. Information about StoneAge
authorized service representatives can be obtained
through the StoneAge website at www.stoneagetools.
com/service. Unauthorized service, repair or
modification of the Product or use of parts not approved
by StoneAge will void this Limited Warranty. StoneAge
reserves the right to change or improve the material and
design of the Product at any time without notice to End-
User, and StoneAge is not obligated to make the same
improvements during warranty service to any Product
previously manufactured.
4.
WARRANTY EXCLUSIONS.
This Limited Warranty
does not cover, and StoneAge shall not be responsible
for the following, or damage caused by the following:
(1) any Product that has been altered or modified in any
way not approved by StoneAge in advance in writing;
(2) any Product that has been operated under more
severe conditions or beyond the rated capacity specified
for that Product; (3) depreciation or damage caused
by normal wear and tear, failure to follow operation or
installation instructions, misuse, negligence or lack
of proper protection during storage; (4) exposure to
fire, moisture, water intrusion, electrical stress, insects,
explosions, extraordinary weather and/or environmental
conditions including, but not limited to lightning, natural
disasters, storms, windstorms, hail, earthquakes, acts
of God or any other force majeure event; (5) damage to
any Product caused by any attempt to repair, replace,
or service the Product by persons other than StoneAge
authorized service representatives; (6) costs of normal
maintenance parts and services; (7) damage sustained
during unloading, shipment or transit of the Product;
or (8) failure to perform the recommended periodic
maintenance procedures listed in the Operator’s Manual
accompanying the Product.
5.
REQUIRED WARRANTY PROCEDURES.
To be
eligible for warranty service, the End-User must: (1)
report the Product defect to the entity where the Product
was purchased (i.e. StoneAge or the Dealer) within
the Limited Warranty Period specified in this Limited
Warranty; (2) submit the original invoice to establish
ownership and date of purchase; and (3) make the
Product available to a StoneAge authorized service
representative for inspection to determine eligibility
for coverage under this Limited Warranty. This Limited
Warranty shall not extend to any person or entity who
fails to provide proof of original purchase from StoneAge
or a Dealer. No Product may be returned for credit
or adjustment without prior written permission from
StoneAge.
WARRANTY:
