513713 REV.0
U421-I2A & U431-I2A OPERATOR’S MANUAL
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Section 4: Troubleshooting
MAINTENANCE
PA
R
TS
TROUBLESHOO
TING
OPERA
TION
INTRODUCTION
Make sure the bags of mix are
supplying the freezing cylinder, fully
thawed and connected properly.
Turn the power off using the Main Freezer
Power button. Make sure the electrical plug is
secure in the outlet. Turn the power back on.
Freeze the product and test.
Continue normal operation.
Is there still an
error code?
Yes
No
Error Code (E2)
High Torque
Error Code (E3) Run Time
Water-Cooled Machines
Error Code (E9) High
Pressure Cutout
Air-Cooled Machines
Error Code (E9) High
Pressure Cutout
Water-Cooled Machines
Go to the flow chart
for the error code
Contact your authorized
Stoelting distributor for further
assistance for all other codes.
Any Error Code
on IntelliTec2™
Make sure there is no excess air in
the mix bags.
Error Code (E3) Run Time
Air-Cooled Machines
If an error code appears on the machine complete the steps on the following pages before calling your authorized
Stoelting distributor. Oftentimes the issues can be resolved using new/fresh product in a clean and sanitized machine.
