16
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: VC-001 PRODUCT CODE: 51388 11/2015
Problem
Possible cause
Solution
The
vacuum
cleaner will
not work
.
It is not properly plugged
into the electrical outlet.
Plug it in securely.
There is no electricity in
the electrical outlet.
Check the fuse or circuit breaker.
Blown fuse/tripped circuit
breaker.
Reset the breaker or replace the
fuse.
The On/Off switch is not
turned on.
Push down the power On/Off pedal.
The
vacuum
cleaner will
not pick
up / loss of
suction.
The dust tank is not
installed properly.
Check and ensure the dust tank is
properly installed.
The dust tank is full or
blocked.
Empty the dust tank and remove
any obstructions.
The filters are clogged.
Remove and clean the filters.
The tools
will not pick
up properly.
The tools are not attached
correctly.
Check and ensure the tools are
attached properly.
The flexible hose is not
installed correctly.
Check and ensure the hose is
installed properly.
Dust is
escaping
from the
vacuum
cleaner.
The dust tank is full.
Empty the dust tank.
The dust tank is not
installed correctly.
Check and ensure the dust tank is
installed correctly.
The filters are not properly
installed.
Remove and clean the filters, then
reassemble them into the appliance.
WARNING!
Always unplug the vacuum cleaner before any maintenance checks.
FAQs and Troubleshooting Guide
If the solutions above do not help you with the problem, or if you experience
any other problems with your vacuum cleaner, do not try and manage them by
yourself, contact our after sales support line for advice on repair or replacement.
WARNING!
The appliance is equipped with an overheating protection device, which will shut down
the appliance should the motor overheat as a result of tube/filter blockage. If the unit
stops suddenly during normal operation, unplug and check the tube for blockage, clean
the dust tank and filter(s). It will reset automatically after approximately 20 minutes.
