15
FAQs and Troubleshooting Guide
Problem
Possible cause
The fridge does not
operate.
• It is not plugged in. Ensure it is properly plugged
in and there is power at the socket (plug another
appliance into the outlet to check).
• The circuit breaker tripped or has blown a fuse.
• The fridge temperature control is set too low.
• A general power outage has cut power to your home
(check the household lights).
The fridge is too cold.
• The thermostat dial may be set too high.
The fridge turns on and off
frequently.
• The room temperature is hotter than normal.
• A large amount of food has been added to the fridge.
• The door is opened too often.
• The door is not closed completely.
• The temperature control is not set correctly.
• The door gasket does not seal properly.
• The fridge does not have the correct clearances.
There are vibrations.
• The fridge is not level.
The fridge seems to make
too much noise.
• The rattling noise may come from the flow of the
refrigerant, which is normal.
• As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant.
• Contraction and expansion of the inside walls may
cause popping and crackling noises.
• The fridge is not level.
The door will not close
properly.
• The fridge is not level.
• The gasket is dirty or bent.
• The shelves, bins or baskets are out of position.
The fridge door will not
open.
• If the door has just been opened, leave it for a few
minutes to allow the air pressure to equalise before
trying again.
If you experience a problem with your bar fridge, check in the following table for
solutions to help you solve the problem. If after these checks you still have a problem
with your bar fridge, contact our after sales support centre for advice.
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: STR-HVBF PRODUCT CODE: 703856 10/2020
