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22

AFTER SALES SUPPORT

1300 886 649

[email protected]

AUS

MODEL:STR-23RSJAIF   PRODUCT CODE:43512  10/2014

Problem

Possible cause and solution

Insufficient airflow, 

either hot or cold.

• Unsuitable temperature setting — adjust the fan, see 

page 19.

• Obstructed air intakes and outlets — clear any 

obstructions.

• Dirty air filter — clean the filter, see ‘Maintenance’, 

page 24.

• Fan speed is set to minimum — adjust, see page 19.
• Other sources of heat in the room — check for other 

heat sources.

• No refrigerant — call for service.

The display is off.

There has been a power failure — check if other 

appliances are working. 

Troubleshooting Guide (Cont.)

Service required!

Switch off the air conditioner immediately, cut off the power supply 

and call our after sales support line for service in the event of:

• Loud and unusual noises during operation.
• Faulty electronic control board.
• Faulty fuses or switches.
• Spraying water or objects inside the appliance.
• Overheated cables or plugs.
• Very strong smell coming from the appliance.

Error signals on the display

In case of certain malfunctions, the indoor unit will display the error codes 

below. Note the code and contact the after sales support line for advice.

Code

Run indicator

Description

Flashes once

Fault of the indoor temperature sensor — set 

the temperature manually and call for service.

Flashes twice

Fault of the indoor pipe temperature sensor 

— set the temperature manually and call for 

service.

Flashes 6 times

Malfunction of the indoor fan motor — call for 

service.

Summary of Contents for STR-23RSJAIF

Page 1: ...Model Number STR 23RSJAIF Reverse Cycle Inverter Split System Air Conditioner INSTRUCTION MANUAL AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR 23RSJAIF PRODUCT CODE 43512 10 2014 ...

Page 2: ...JAIF PRODUCT CODE 43512 10 2014 Contents 03 Warranty Details 04 Welcome 05 General Safety Instructions 08 Product Overview 12 15 Getting Started Features 16 Instructions 21 Troubleshooting Guide 23 Other Useful Information 25 Repair and Refurbished Goods or Parts Notice ...

Page 3: ... no charge for parts and labour The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and...

Page 4: ...ns on choosing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive warranty We hope you will enjoy using your purchase for many years to come ...

Page 5: ...ncy correspond to those indicated on the appliance rating plate Power plug Keep the power plug clean To avoid the risk of electric shock or fire insert the plug correctly and firmly into the socket Check and ensure that the socket is suitable for the plug otherwise have the socket changed Do not alter the plug No extension cord Do not use the unit with an extension cord or adaptor Power cord Do no...

Page 6: ...oner with the air filter mounted Using it without dust filter could cause an excessive accumulation of dust or waste on the inner parts of the device with possible subsequent failures Temperature selection Selecting the most suitable temperature can prevent damage to the unit Exposure to cold air flow Never remain directly exposed to the flow of cold air for a long time as direct and prolonged exp...

Page 7: ...ng Before carrying out any cleaning or maintenance make sure the unit is disconnected from the mains electricity supply Professional care Cleaning and maintenance must be carried out by specialised technical personnel Repair Only have the unit repaired by an authorised service centre Incorrect repair could expose you to the risk of electric shock fire or injury Prolonged use of the unit in such co...

Page 8: ... 2 which are connected through properly insulated copper pipes not supplied and an electrical connecting cable The indoor unit is installed on a wall of the room to be air conditioned The outdoor unit is installed outdoors on the ground or on a wall on suitable brackets Technical data of the air conditioner is printed on the labels placed on the indoor and outdoor units The remote control has been...

Page 9: ... Cont NOTE The shape and position of switches and indicators may vary slightly according to the model but their function is the same No LED Function 1 Power Shows that the unit is powered 2 Sleep Sleep mode 3 Temperature display if present Indicates the set temperature in C or F 4 Timer Timer mode 5 Run Unit working QR S T U 1 2 3 4 5 Fig 3 ...

Page 10: ...ate the sleep function 7 MODE Select the mode of operation 8 SUPER TURBO In cooling mode produce maximum cooling performance 16 C In heating mode produce maximum heating performance 31 C 9 ECO In cooling mode the room temperature will be allowed to rise 2 C above the set temperature before cooling restarts In heating mode the temperature will be allowed to fall 2 C below the set temperature before...

Page 11: ... RECEPTION indicator TIMER OFF indicator TIMER ON indicator AUTO FAN indicator LOW FAN SPEED indicator MEDIUM FAN SPEED indicator HIGH FAN SPEED indicator SLEEP indicator SUPER TURBO indicator ECO indicator BATTERY indicator CLOCK indicator Airflow swing indicator Remote control display Product Overview Cont NOTE Every time you press a button the unit confirms with a beep the correct reception of ...

Page 12: ...ted Fig 7 Set this switch to the desired mode HEATING or COOLING and temperature display C or F without batteries in place then insert the batteries and the display will be adjusted accordingly Getting Started Cont IMPORTANT If the remote control is programmed for COOLING mode you will not be able to activate the heating function To do this you need to take out the batteries and repeat the program...

Page 13: ...mote control at a distance of at least 1m from any television or other electrical appliances The remote control may be kept in a wall mounted holder supplied Just attach it to a suitable wall as illustrated Fig 10 and store the remote in easy reach Signal receiver Fig 9 Fig 10 Replacing the batteries When there is no beep confirmation from the indoor unit or when the LCD does not activate it is ti...

Page 14: ...te the function follow the same procedure until you hear three short beeps Emergency function If the remote control is lost lift the front panel of the unit to access the emergency button then proceed as follows 1 Press the button once one beep if you want the air conditioner to work in FORCED COOLING mode 2 Press the button twice two beeps if you want the unit to work in FORCED HEATING mode 3 Pre...

Page 15: ...ack down to floor level in rooms with very high ceilings Features This Reverse Cycle Inverter Split System Air Conditioner is designed to create comfortable climatic conditions in any room of your home It consists of an indoor unit that must be wall mounted in the room you want to cool and an outdoor unit that can be installed on the ground or on an outside wall on suitable brackets Modes of opera...

Page 16: ...unit is switched off Never attempt to change the flap position manually as this could seriously damage the delicate flap activating mechanism DANGER Never insert your hand or objects in the unit s air outlet It contains a fan that turns at high speed In COOLING mode orient the flaps upwards so the cooled air is directed upwards it will automatically sink down In HEATING mode orient the flaps downw...

Page 17: ... MODE button on the remote control until the heating symbol HEAT appears on the display To activate the heating cycle use the or keys to set the temperature higher than the current ambient room temperature To optimise the air conditioner s heating function set the temperature as described then also adjust the speed see Fan mode page 19 and the airflow direction see page 16 IMPORTANT The unit is fi...

Page 18: ...art time TIMER will be illuminated on the indoor unit display Fig 17 To cancel the set function press the TIMER button again Indoor display Timer mode Timer OFF Program the timer to switch the unit off automatically To program the stop time the unit should be switched on Press the TIMER button on the remote control then use the or buttons to set the time period after which the unit will switch off...

Page 19: ...ing and fan only cycles to reduce the humidity in the air making the room more comfortable To activate DRY mode press the MODE button until the dry symbol DRY appears in the display Sleep mode In SLEEP mode Fig 20 the unit automatically switches to quiet operation and maintains the temperature at a comfortable level during the night To activate SLEEP mode press the SLEEP button on the remote contr...

Page 20: ...and maintain comfortable conditions To activate FEEL automatic mode press the MODE button on the remote control until the feel symbol FEEL appears in the display The unit will cool heat or dry the room automatically depending on the current room temperature NOTE To optimise the efficient working of the air conditioner adjust the temperature only 2 C the speed and the airflow direction by pressing ...

Page 21: ...ee Dust filters page 24 Noise like running water This is the backflow of liquid in the refrigerant circulation call for service Strange crackling noise With varying temperatures the front panel expands and contracts which can make a noise this is not a problem and no cause for concern There is a fine mist coming from the air outlet This occurs when the air in the room becomes very cold for example...

Page 22: ...h off the air conditioner immediately cut off the power supply and call our after sales support line for service in the event of Loud and unusual noises during operation Faulty electronic control board Faulty fuses or switches Spraying water or objects inside the appliance Overheated cables or plugs Very strong smell coming from the appliance Error signals on the display In case of certain malfunc...

Page 23: ... stopping and restarting the air conditioner or after changing the mode during operation the system does not restart immediately This is a protection function for the compressor In such a case wait for three minutes for the system to restart End of season maintenance Disconnect the automatic switch or the plug Clean and replace the filters On a sunny day let the conditioner work in ventilation for...

Page 24: ...etely dry insert it back into the unit with one hand while keeping the front panel raised with the one hand Close the front panel NOTE Any electrostatic and deodorant filters if installed cannot be washed and must be replaced every six months Cleaning the heat exchanger Open the front panel of the unit lift it up as far as possible and then unhook it from the hinges to make cleaning easier Fig 23 ...

Page 25: ... you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications If at any time you feel your repair ...

Page 26: ...26 AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR 23RSJAIF PRODUCT CODE 43512 10 2014 This page has been left blank intentionally ...

Page 27: ...27 AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR 23RSJAIF PRODUCT CODE 43512 10 2014 This page has been left blank intentionally ...

Page 28: ...reason need to return this product for a warranty claim make sure to include all accessories with the product Product does not work If you encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on 1300 886 649 before returning it to the store for a refund ...

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