15
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: SORHP1-RH PRODUCT CODE: 49157 05/2015
Problem
Possible cause
Solution
The extractor fan
ceases to function.
There is no electrical
current in the
network.
Check with other appliances
that your electricity supply is in
working order.
There is insufficient
suction power.
Wrong suction speed
has been selected,
or the air outlet is
blocked.
Select suction speed “ II ” if
speed “ I ” was selected.
If the rangehood is installed for
recirculation, check that the
charcoal filter is still effective.
If the rangehood is installed to
vent outside, check that the
ducting and outlets are free of
blockages.
Make sure your kitchen is
adequately vented to allow the
entry of fresh air.
The rangehood has
switched off during
operation.
The safety cut-out
device has been
tripped.
Turn off the rangehood and
wait for the device to reset.
If the rangehood has been
installed below the height
levels indicated in the
“Installation” section, the
motor will cut out frequently,
which may damage the
rangehood.
The bulbs do not
light up.
The bulbs are loose,
or burnt out.
Tighten the bulbs, or replace
them, if necessary.
Troubleshooting guide
If you experience problems with your rangehood, or it appears not to be
operating correctly, check in the list below for answers to frequently asked
questions. If none of the solutions offered help you solve your problem,
please contact our after sales support line for advice.
Do not attempt to repair the appliance yourself!
FAQs