background image

15

AFTER SALES SUPPORT

1300 886 649

[email protected]

AUS

MODEL: AP230   PRODUCT CODE: 702580   09/2020

[email protected]

Problem

Possible cause and solution

The appliance does 
not switch on.

Power is not properly supplied — make sure the 
appliance is properly connected to your power supply 
and your electrical outlet is working.
The electrical outlet is faulty — check whether the unit 
is working if connected to a different power outlet.
The appliance is not switched on — ensure you have 
pressed the POWER button to switch on the appliance.

The appliance 
makes a loud noise.

The air purifier is located on an inclined surface — 
place the unit on a level surface.
The filter is clogged — check all filters and clean or 
replace them as necessary.
The air inlet is blocked — check and ensure that the air 
inlet and outlets are free of obstructions.

Poor air purifying 
effect, especially 
with regard to 
odours.

The filters are installed incorrectly — refer to page 11 
for correct filter installation instructions.
The filters may have reached the end of their lifespan 
— replace the filters.

An unpleasant 
odour is coming 
from the machine.

The filters needs to be changed — replace the filters 
according to the instructions.

There is a burnt 
smell and/or smoke 
coming from the 
unit.

The unit is faulty — switch off and unplug the unit, then 
contact our after sales support centre.
The filter parts are still in the original packaging — refer 
to page 11 for correct filter installation instructions.

The filter indicator 
does not turn off.

You may not have reset the counter — press and hold 
the ION button for three seconds to reset the counter.

The unit got wet 
and now works 
abnormally.

The unit is damaged — switch off and unplug the unit, 
then contact our after sales support centre.

If you experience problems with your air purifier, or it appears not to be 
operating correctly, check the information below for solutions to common 
problems. If you still cannot solve your problem, please contact our after sales 
support centre for advice.

 

Do not attempt to repair the appliance yourself.

FAQs & Troubleshooting Guide

Summary of Contents for 702580

Page 1: ...Air Purifier Model Number AP230 INSTRUCTION MANUAL AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL AP230 PRODUCTCODE 702580 09 2020 info tempo org ...

Page 2: ...ons on choosing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year Warranty We hope you will enjoy using your purchase for many years to come ...

Page 3: ...DUCTCODE 702580 09 2020 info tempo org Contents 02 Welcome 04 Warranty Details 05 General Safety Instructions 08 Product Overview 10 Getting Started 12 Instructions 15 FAQs Troubleshooting Guide 16 Other Useful Information 19 Repair and Refurbished Goods or Parts Notice ...

Page 4: ...ghts and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage You are also entitled to hav...

Page 5: ... electrocution never immerse the appliance in water or other liquid never spill liquids into it Do not place or store it where it can fall or be pulled into a tub or basin If it accidentally has fallen into water do not reach into the water Immediately unplug it let it dry and have it checked by an authorised service technician Moisture Do not use the appliance in a bathroom or laundry or where it...

Page 6: ...e This appliance is intended for purifying indoor air in domestic environments It is not suitable for commercial industrial or trade use Do not use it for any other purpose and only use it as described in this manual Common sense These instructions are not intended to cover every possible condition and situation As with any electrical appliance common sense and caution are therefore always recomme...

Page 7: ...it it may cause a fire Moving the appliance When moving the air purifier always turn it off first and disconnect the power supply and then move it slowly Keep the unit upward during transport and storage Misuse We accept no responsibility for any eventual injury or damage caused by improper installation misuse or noncompliance with the instructions Cleaning and maintenance Disconnect Make sure the...

Page 8: ...o continued product improvement images and illustrations in this manual may vary slightly from the product purchased All images in this manual are for reference purposes only Parts are not necessarily pictured to scale 1 Control panel 2 Air outlet 3 Dust sensor 4 Handle 5 Air inlet 6 Back cover Documentation not shown Instruction manual Quick start guide Warranty certificate 1 2 Fig 1 4 3 5 6 Fig ...

Page 9: ...TIMER button press to select the off timer period 1 hour 2 hours 4 hours or 8 hours the respective indicator light will illuminate D SLEEP button and separate indicator press to turn the sleep mode on off the respective indicator light will illuminate E ION button and separate indicator press to turn the anion function on off the respective indicator light will illuminate F Filter indicator the fi...

Page 10: ...nual Refer the Product Overview to identify all parts of the appliance and familiarise yourself with its operating principles Pay particular attention to the safety instructions on the previous pages IMPORTANT Before first use you will have to unpack the filtration system and install it into the appliance following the instructions on the next page Getting Started Features Control panel with touch...

Page 11: ... 3 in1 filter set which is fitted inside the appliance in its original wrapping The filters fit into the appliance as shown in Fig 4 1 Remove the rear cover of the appliance Fig 4 2 Take the packaged filtration system out of the appliance Fig 5 3 Remove all packaging materials from the filters Fig 6 4 Reinstall the unpacked filtration system into the appliance Fig 7 5 Reinstall the rear cover as s...

Page 12: ...se the appliance in the following environments where oil is used or smoke is generated such as in a kitchen near appliances that get hot during use such as heaters ovens or fireplaces where it would be exposed to direct sunshine for long periods of time where flammable and combustible gases are present Connecting the air purifier and switching on off Plug the appliance into a properly earthed 220 ...

Page 13: ...ton to select the off timer period 1 hour 2 hours 4 hours 8 hours the respective indicator light will illuminate The appliance will start timing and shut down automatically after the set period Sleep mode Press the SLEEP button to turn the Sleep mode on or off the indicator light will illuminate and the fan speed will change to low other indicator lights will turn off To exit Sleep mode press any ...

Page 14: ...rage human hair is about 70 micrometers in diameter Filter indicator The air purifier has a filter indicator built in that automatically counts the usage time and reminds you when the filters need to be cleaned or replaced When you start the machine the filter indicator begins counting the hours of usage It will stop counting when the appliance is shut down or is in standby mode and resume countin...

Page 15: ...ge 11 for correct filter installation instructions The filters may have reached the end of their lifespan replace the filters An unpleasant odour is coming from the machine The filters needs to be changed replace the filters according to the instructions There is a burnt smell and or smoke coming from the unit The unit is faulty switch off and unplug the unit then contact our after sales support c...

Page 16: ...ppropriate in order to ensure efficient operation and maintain the unit in good working order When the filter indicator flashes it is time to clean or replace the filters 1 Remove the back cover 2 Take the 3 in 1 filtration system out of the appliance and clean replace it as appropriate 3 Use a soft dry brush to remove dust and debris from the filters IMPORTANT Never use water or any household cle...

Page 17: ...advice given in this manual please contact our after sales support centre for advice Do not attempt to open the appliance Our after sales support centre stocks spare filter sets for the air purifier To purchase a filter set call the centre on 1300 886 649 or email us at info tempo org Technical specifications Power input 220 240V 50Hz Rated power 50W CADR 220m3 h 5 Room size suitability 25m2 Dimen...

Page 18: ...trical consumer goods and dispose of it appropriately for recycling Contact your local authorities for advice on recycling facilities in your area Other Useful Information Cont Compliance This appliance has been fully tested and meets all requirements as set out by standards AS NZS 60335 1 and AS NZS 60335 2 65 This product complies with the maximum allowable concentration of ozone of 0 050 parts ...

Page 19: ...tored data may be lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications I...

Page 20: ... all accessories with the product Product does not work If you encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on 1300 886 649 For an electronic copy of this manual go to www stirlingappliances com au and download a copy or contact our after sales support centre Version No Issue Date Description V1 0 06 April 2...

Reviews: