STIEBEL ELTRON SOM 6 SI Installation And Troubleshooting Manual Download Page 15

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SOM 6 SI

Symptom

Possible Cause and Remedies List

Operating control lamp flashes red. The 

 

symbol is displayed and the 

 symbol is flashing. 

The indication channel of the relevent sensor 
displays -88.8 instead of the temperature.

SOM unit is sensing a short circuit condition.

Measure the resistance between the two terminals to which 

1. 

the relevant sensor is attached. If it measures a resistance 
close to zero continue to step 2. If it measures a resistance 
within range of the above chart, call for service.
Disconnect the sensor wire from the terminals and measure 

2. 

the resistance between the two wires. If it still measures a 
resistance close to zero continue to step 3. If it measures a 
resistance within range of the above chart, there is a problem 
with the connection from the sensor wire to the terminal.
This problem lies either with the sensor or the wire/connec-

3. 

tions. In order to determine whether the problem lies with 
the sensor itself, the sensor and its 4’ wire which was factory 
installed must be disconnected from any extension wire and 
its resistance must be measured. If, when the sensor is discon-
nected, the resistance is measured to be within the values of 
the resistance chart the problem is with the extension wire/
connections.

Operating control lamp is off and screen is blank. SOM unit’s control board is not receiving power.

HAZARDOUS VOLTAGE PRESENT!

Measure the voltage between terminals 19 and 20. If the volt-

1. 

age is close to the nominal voltage of 120 VAC, continue to 
step 2. If the voltage is not correct, the problem lies with the 
power supply to the unit.
Remove the unit’s can fuse and measure its resistance. If the 

2. 

resistance is close to zero, call for service. If infinite resistance 
is measured, replace the fuse.

Collector is much hotter than the storage tank, 
but the system’s circulator is not on.

Compare the tank’s present temperature with its maximum 

1. 

setting (

S MX

). If the storage tank is within 4 degrees of this 

setting the circulator pump will not turn on even if the switch 
on temperature has been reached unless the System Cooling 
Function (

OCX

) is turned on and the Maximum Collector 

Temperature (

CMX

) has been reached.

Check to see if the 

2. 

 symbol is blinking. If this is the case the 

system is in Emergency Shutdown Mode. Either the collector 
sensor measured a temperature equal to or greater than the 
Collector Emergency Shutdown Temperature (step 3), or the 
store sensor measured a temperature of at least 205 

°

F (step 

4). 
If the system has reached the Collector Emergency Shut-

3. 

down Temperature, the controller’s configuration needs to be 
checked. Is the cooling function (

OCX

) set to on? Is there 

a sufficiently large 

Δ

T between the Maximum Collector 

Temperature (

CMX

) and the Collector Emergency Shutdown 

Temperature (

EM

)? To get the system to exit emergency 

shutdown mode the 

EM

 setting must be at least 30 

°

F greater 

than the measured collector temperature.
If the storage tank has reached its emergency shutdown tem-

4. 

perature (205 

°

F), the circulator will not turn on unless the 

store sensor measures a temperature of 201 

°

F or less. This 

parameter is not adjustable. 

Summary of Contents for SOM 6 SI

Page 1: ...SOM 6 SI Thanks for buying this product Read this manual carefully to get the best perfomance from this unit SOM 6 SI Installation Configuration andTroubleshooting Manual manual...

Page 2: ...ELTRON Inc Important notice Your own calculations and plans under consideration of the current norms and DIN directions should only be basis for your projects We don t offer a guarantee for the comple...

Page 3: ...ing control lamp Operation by 3 pushbuttons in the front of the housing Functions Temperature differential controller with optional add on system funtcions Function control according to BAW guidelines...

Page 4: ...s is 130 mm 4 Fasten the housing at its lower point 1 Installation Warning Switch off power supply before opening the housing 1 2 Electrical wiring The power supply to the controller must only be made...

Page 5: ...ard solar system with 1 store 1 pump and 3 sen sors The sensor S4 TRF can optionally be used for energy production measurement R1 S3 Symbol Specification S1 Collector sensor S2 Lower tank sensor S3 Up...

Page 6: ...r using keys 1 and or 2 The abbreviation for the parameter is displayed on the right side of the screen with the setting directly below and the set icon solid not blinking on the extreme right 2 Press...

Page 7: ...xchanger Sensor Collector with collector sensor Pump Store 1 with heat exchanger Temperature sensor 2 2 3 System screen only system screen Constantly green Normal operation Red green blinking Power up...

Page 8: ...ensor 3 Temperature 9 TRF Return Sensor Temperature 9 S4 Sensor 4 Temperature 9 h P x Operating Hours Counter 9 kWh Energy Production kWh 10 MWh Energy Production MWh 10 DT O x Switch On Temperature D...

Page 9: ...eratures if applicable Shows the current temperature of the sensor TRF return flow temperature TRF Return Flow Tempe rature Display range 40 482 F 3 1 5 Operating Hours Counter h P Number of hours whi...

Page 10: ...tion of the volume of heat exchanger fluid moved through the system and a comparison of the temperature of the fluid leaving the collector S1 with that of the fluid exiting the storage tank s heat exc...

Page 11: ...ector Emergency Shutdown Temperature If the collector emergency shutdown temperature EM is reached the solar pump R1 is deactivated in order to avoid damaging the solar components The default setting...

Page 12: ...This function will cool the tank back down to its maximum temperature when the collector temperature becomes low enough to facilitate such This prevents a cumulative overheating condition if the cool...

Page 13: ...nction is activated OCN Minimum Collector Temperature p 11 Off The T between DT O and DT F achieves the requisite effect for most situations OCF Antifreeze Option p 11 Off Unless the system is located...

Page 14: ...stead of the temperature SOM unit is sensing an open circuit condition Measure the resistance between the two terminals to which 1 the relevent sensor is attached If it measures infinite resis tance c...

Page 15: ...age is close to the nominal voltage of 120VAC continue to step 2 If the voltage is not correct the problem lies with the power supply to the unit Remove the unit s can fuse and measure its resistance...

Page 16: ...section 3 2 2 Make sure that all system components are properly insulated 3 Circulator pump is running collector is much hotter than store but the tank fails to heat up Make sure that the controller...

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