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17
troUBLeSHootiNG - Soap DiSpeNSer
troUBLeSHootiNG - HaND Dryer
proBLem
iNDicator
caUSe
SoLUtioN
No soap coming out
of the spout
LED in the sensor
flashes (once)
and the motor is
operating.
Soap has run low or
completely out.
Refer to page 8 and refill the
soap tank.
The soap tank has been filled
but soap has not reached the
spout.
Press the refill button located
at the bottom of the pump until
soap starts to come out of the
spout again.
The connectors between the
motor and the power source
are not connected properly.
Connect the connectors
properly so that the white
o-ring is not visible.
LED in the sensor
does not flash
(once) when user’s
hands are within the
sensor’s range.
Sensor is picking up
reflections from the washbasin
or another object.
Eliminate cause of reflection.
Connectors between the
electronic unit and the pump
assembly\transformer are
disconnected or not properly
connected.
Connect the electronic unit
connectors to the pump
assembly and transformer.
LED flashes (once)
and the motor
operates.
Soap solidification at the
pipe.
Fill the bottle with hot water
at 50/60C and run the pump
constantly.
Soap coming out
of the spout does
not stop
-
The black connectors between
the pump assembly and soap
dispenser are not connected
properly.
Connect the connectors
properly so that the white
o-ring is not visible.
proBLem
correctiVe actioNS
If the dryer will not run
HAZARD: BE SURE TO TAKE SUITABLE PRECAUTIONS TO AvOID SHOCK.
First ensure that the breaker supplying the power to the dryer is operational.
If it is, disconnect the power and remove the dryer cover. Reconnect the
power and check for voltage at the terminal block. verify that the connections
are made properly.
The dryer cycles be itself or
runs constantly
Ensure that there is no obstruction on or infront of the IR sensor. Clean any
dirt or debris off the sensor lens.
The dryer makes a loud noise
and does not run for a complete
cycle
Ensure that the supply voltage is correct. The dryer will make a loud humming
noise if the input voltage is too high. Check that the voltage requirement on
unit rating label and correct the supply if required.
The dryer runs but air stream
is low pressure and/or low
velocity
Ensure that the supply voltage is correct. Dryer will run weakly if the input
voltage is to low. Check that the voltage requirement on unit rating label and
correct the supply if required.
The IR sensor only “sees” close
range object
Ensure that there is no obstruction on or infront of the IR sensor. Clean any
dirt or debris off the sensor lens.
The air stream is low pressure
and velocity
Check the output nozzle for obstructions. If none are present, disconnect the
power. Remove the dryer cover. Remove any dust/lint buildup from intake
vent slots.