QUESTIONS & ANSWERS
How is the device operated?
• The device is operated with the rechargeable battery (art. 10041).
• The device can be operated with the rechargeable battery (art. 10041) and the charging device
plugged into a socket. The rechargeable battery continues to operate the device even in the case
of a power failure.
• The device can be operated with an internal power supply unit (art. 10047) without the rechar-
geable battery.
• The customer can purchase an additional spare battery incl. charging cable (art. 11190) allow-
ing the rechargeable battery to be charged in an office or technical room, for example.
Recommendation: if you charge the rechargeable battery of the device for 24 hrs every 4 weeks
(with approx. 100 usages per day), you can avoid malfunctions!
The device is constantly dripping!
• The valve must be replaced. Request valve (art. 11150) or contact service hotline (refer to ser-
vice label pg. 01 / item 12)
Liquid is leaking out of the device!
• Medical Pad (art. 12020) in the collecting tray is no longer absorbent and must be replaced. It
must be ensured that the black panel is attached with the flat side to the device wall.
Recommendation: Replace the Pad after 3-4 bottles (or after 2 months at the latest).
The device cannot be charged!
• Contact our service at [email protected] or +49 (0)8151 / 555 15 27
The device itself triggers sprays without hand insertion!
• Contact our service at [email protected] or +49 (0)8151 / 555 15 27
EN
TROUBLESHOOTING
15 | TROUBLESHOOTING
