Steren CCTV-210, User Manual, Page: 60 / 142

C TROUBLE SHOOTING
Q: I cannot access the Internet Camera from a web browser.
A1: The possible cause might be the IP Address for the Internet
Camera is already being used by another device. To correct
the possible problem, you need to
fi rst disconnect the Internet
Camera from the network. Then run the PING utility (follow the
instructions in Appendix B - PING Your IP Address).
A2: Another possible reason is the IP Address is located on a
different subnet. To
fi x the problem, run the PING utility (follow
the instructions in Appendix B - PING Your IP Address). If the
utility returns “no response” or similar, the
fi nding is probably
correct, then you should proceed as follows:
In Windows 95/98/2000 and Windows NT, double check the IP
Address of the Internet Camera is within the same subnet as
your workstation.
Click “Start”, “Setting”, “Control Panel”, and the “Network” icon.
Select TCP/IP from the “Network” dialog box and from the
“TCP/IP Properties” dialog box click “Specify an IP address”. If
the Internet Camera is situated on a different subnet than your
workstation, you will not be able to set the IP address from this
workstation. To verify make sure the
fi rst 3 sections of the IP
address of the Internet Camera corresponds to the fi rst 3
sections of the workstation. Therefore the IP address of the
Internet Camera must be set from a workstation on the same
subnet.
A3: Other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of
the product by connecting a local computer to the unit, utilizing a
standard Crossover (hub to hub) Cable. If the problem is not
solved the Internet Camera might be faulty.
Q: Why does the Power LED not light up constantly?
A: The power supply used might be at fault. Con fi rm that you are
using the provided power supply DC 5V for the Internet Camera
and verify that the power supply is well connected.
ENGLISH
ENGLISH-60