www.stenner.com
20
TROUBLESHOOTING – MOTOR
HAZARDOUS VOLTAGE:
DISCONNECT
power cord before removing motor cover for service.
Electrical service
should be performed by trained personnel only.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Pump does not respond to
Failed reed switch on water meter
Disconnect signal wire and briefly touch the
water meter signal
two leads from the pump together. The pump
Poor connection between pump
should run. If it runs, check the meter, the
and water meter
connection, and the reed switch. If the pump
doesn’t run, contact factory.
Pump will not run with
Prime switch was depressed
Release prime switch to return pump to
prime switch depressed
continuously for more than a minute
automatic mode or depress prime switch
again to continue priming
Pump is not working in
Worn motor brushes
Replace DC gear motor
automatic or prime mode
Failed DC motor
Over temperature or over current
The pump incorporates overcurrent and
overtemperature protection that will
automatically reset. Allow pump to cool and
try re-starting the pump.
Pump is not working and
Locked rotor
Examine roller assembly to ensure that it is
there is an audible alert
not locked up.If roller assembly is free,
replace DC gear motor.
