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TROUBLESHOOTING
RoomPerfect™
The calibration microphone is very sensitive and may pick up unwanted noise, including subsonic
signals, which disturb the measurements. Should this occur during the RoomPerfect
™
calibration
process, the calibration will stop automatically, and one of the following error messages will be shown.
You will be prompted to
Retry measurement
. Press
Enter
on the Installer Remote or click
OK
in the
Web interface to retry. For complete information on RoomPerfect installation and use, see
RoomPerfect Installation Manual.
Unable to Upgrade to Latest Software Release
The Model P1 software must not be older than release RC19 to upgrade. If the Model P1 has older
software, please contact Steinway Lyngdorf.
3D Compatibility not Detected
If the Model P1 isn´t fully booted a Blu-ray player will not be able to detect its 3D compatibility.
Error Messages
No microphone connected
No microphone is connected to the P1 or the microphone cable is not working. Double check that the
the microphone cable is connected to the microphone socket on the back panel. If the problem
continues, test the microphone cable by connecting the microphone directly to the
Mic In
socket and
select Retry. Refer to page 5 for information about the rear panel.
Fault – No signal
This error message can arise due to a signal classification of no sound. This happens if the sound
volume has been muted or a cable is disconnected.
•
Check the sound volume.
•
Check all cable connections.
•
Check the measuring signal volume.
If none of these measures solve the error, request a replacement microphone from Steinway
Lyngdorf.
Fault – Signal clipping
There are two possible causes of this error. Either the incoming signal has been classified as too
loud, resulting in clipping or distortion, or a loud noise in the immediate environment has corrupted the
measurement results. If a loud noise has in fact occurred, such as the sound of a closing door, reduce
noise levels inside and in the immediate vicinity of the room and repeat the measurement. If no loud
noise has occurred, reduce the volume of the signal and repeat the measurement.
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