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Troubleshooting
Malfunction
Cause
Remedy
Light does not switch ON
L
LiveLink Box faulty
L
Lux setting too low
L
No movement being
detected
L
Replace LiveLink Box
L
Slowly increase lux setting
until light switches on
L
Ensure unobstructed sensor
vision
L
Check detection zone
Light does not switch OFF
L
Lux setting too high
L
Stay-ON time still effective
L
Interfering heat sources, e.g.
fan heater, open doors and
windows, pets, light bulb /
halogen floodlight, moving
objects (IR Quattro)
L
Reduce lux setting
L
Wait until stay-ON time
elapses; reduce stay-ON
time if necessary
L
Use stickers to mask out
stationary sources of inter-
ference
Sensor switches OFF in spite of
persons being present
L
Stay-ON time too short
L
Light-level threshold too low
L
Increase stay-ON time
L
Change light threshold
Sensor does not switch OFF
quickly enough
L
Stay-ON time too long
L
Reduce stay-ON time
Sensor does not switch ON
quickly enough when ap-
proached from the front
L
Reach is reduced when
approached from the front
L
Install additional sensors
L
Reduce distance between
two sensors
Sensor does not switch ON
when persons are present in
spite of it being dark
L
Lux setting too low
L
Sensor deactivated by
switch/button
L
Semi-automatic mode
L
Increase light-level threshold
Sensor does not switch ON
selected basic brightness in
spite of it being dark
L
Sensor in semi-automatic
mode
L
Lux setting too low
L
Switch sensor to fully
automatic mode
L
Increase light-level threshold
As purchaser, you are entitled to
your statutory rights against the
vendor. If these rights exist in
your country, they are neither
curtailed nor restricted by our
Warranty Declaration. We guar-
antee that your STEINEL Profes-
sional sensor product will remain
in perfect condition and proper
working order for a period of 5
years. We guarantee that this
product is free from material-,
manufacturing- and design
flaws. In addition, we guarantee
that all electronic components
and cables function in the prop-
er manner and that all materials
used and their surfaces are
without defects.
Making Claims
If you wish to make a claim,
please send your product com-
plete and carriage paid with the
original receipt of purchase,
which must show the date of
purchase and product designa-
tion, either to your retailer or
contact us at
STEINEL (UK)
Limited, 25 Manasty Road,
Axis Park, Orton Southgate,
Peterborough, PE2 6UP
, for a
returns number. For this reason,
we recommend that you keep
your receipt of purchase in a
safe place until the warranty
period expires. STEINEL shall
assume no liability for the costs
or risks involved in returning a
product.
For information on making
claims under the terms of
the warranty, please go to
www.steinel-professional.de/
garantie
If you have a warranty claim or
would like to ask any question
regarding your product, you are
welcome to call us at any time
on our
Service Hotline 01733
366700
.
Warranty Declaration
Other faults
L
Sensor operating at the limit
of specific temperature
ranges
L
See Tech. Specifications
Technical Specifications
Dimensions:
120 x 120 x 70 mm (HD), 120 x 120 x 75 mm (DUAL HF)
Power consumption:
LiveLink Box 4 mA 2-DALI-user IR Quattro HD LiveLink
16-22.5 V
10 mA 5-DALI-user DUAL HF LiveLink
14 mA 7-DALI-user DUAL HF LiveLink
LiveLink output 1:
DALI control line (multi-master capability for communication
with the LiveLink Box)
Square detection zones:
Presence:
Radial:
Tangential:
IR Quattro HD LiveLink
8 x 8 m (64 sq.m.) max.
8 x 8 m (64 sq.m.) max.
20 x 20 m (400 sq.m.) max.
Detection zone:
DUAL HF LiveLink
20 x 3 m radial
also through glass, wood and stud walls
360° with 140° angle of aperture
Reach:
10 x 3 m max.
in each direction, electronically and infinitely adjustable
Installation height:
(ceiling mounting)
2.5 m - 10 m (IR Quattro HD LiveLink)
2.5 - 3.5 m (DUAL HF LiveLink)
Place of use:
inside buildings
Sensor technology:
13 detection levels, 4800 switching zones (IR Quattro HD LiveLink) /
5.8 GHz (DUAL HF) high frequency
IP rating:
IP 20
Temperature range
-25°C to +50°C
GB
