27
WARRANTY
DID YOU KNOW
:
Registering your product purchase
online simplifies proof of purchase in
event of a warranty claim.
Scan this QR code on your phone to
go straight to our website to fill out the
registration form.
MAKING A WARRANTY CLAIM
Your rights under a Britax company warranty are separate from
and independent of your rights under the statutory consumer
guarantees. What you need to do to enforce your rights under a
statutory consumer guarantee is set out in the
Australian Competition and Consumer Commission’s Consumer
Guarantees - A Guide for Consumers.
T
o make a claim under a Britax company warranty, please contact
our customer service team on:
1300 303 330 - Australia, 0508 688 822 - New Zealand
or alternatively by email at:
Australia - [email protected]
New Zealand - [email protected]
You will be required to :
1. Return the product to the place of purchase or to a designated
repair agent;
2. Present your receipt as proof of purchase;
3. Identify the defect in the product; and
4. Present the product to Britax for inspection on request.
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