725.259 | Z04 | 2013-09-23
24
9 Legal guarantee
In accordance with German statutory regulations, there is a 2-year legal guaran-
tee on this product for the customer.
The seller will remove all manufacturing and material faults that occur in the
product during the guarantee period and affect the correct functioning of the
product. Natural wear and tear does not constitute a malfunction. No legal
guarantee can be offered if the fault can be attributed to third parties, unprofes-
sional installation or commissioning, incorrect or negligent handling, improper
transport, excessive loading, use of improper equipment, faulty construction
work, unsuitable construction location or improper operation or use. Legal guar-
antee claims shall only be accepted if notification of the fault is provided imme-
diately after it is discovered. Guarantee claims are to be directed to the seller.
The seller must be informed before guarantee claims are processed. For process-
ing a guarantee claim an exact fault description and the invoice / delivery note
must be provided.
The seller can choose to fulfil the legal guarantee either by repair or replace-
ment. If the product can neither be repaired nor replaced, or if this does not
occur within a suitable period in spite of the specification of an extension period
in writing by the customer, the reduction in value caused by the fault shall be
replaced, or, if this is not sufficient taking the interests of the end customer into
consideration, the contract is cancelled.
Any further claims against the seller based on this legal guarantee obligation, in
particular claims for damages due to lost profit, loss-of-use or indirect damages
are excluded, unless liability is obligatory by law.
EN
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