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TROUBLESHOOTING
If you are having problems with your appliance, please use our troubleshooting
guide below. If you are unable to resolve the issue using this guide please ring
our Customer Service Department on 0844 848 5861. Please have the model
code and purchase information available.
Problem
Possible Cause
Possible Solution
Dishwasher
doesn’t start
Fuse blown, or the
circuit break tripped.
Replace fuse or reset circuit breaker. Remove
any other appliances sharing the same circuit
with the dishwasher.
Power supply is not
turned on.
Make sure the dishwasher is turned on and
the door is closed securely. Make sure the
power cord is properly plugged into the wall
socket.
Water pressure is low
Check that the water supply is connected
properly and the water is turned on.
Door of dishwasher not
properly closed.
Make sure to close the door properly and
ensure that it is latched.
Water not
pumped from
dishwasher
Twisted or trapped drain
hose.
Check the drain hose.
Filter clogged.
Check the coarse filter.
Kitchen sink clogged.
Check the kitchen sink to make sure it is
draining well. If the problem is the kitchen
sink and that is not draining, you may require
a plumber rather than qualified technician.
Suds in the
tub
Wrong detergent.
Only use designated dishwasher detergent
to avoid suds. If this occurs, open the
dishwasher and let the suds evaporate.
Spilt rinse-aid.
Always wipe up rinse-aid spills immediately.
Stained tub
interior
Detergent with colourant
may have been used
Make sure that the detergent has no
colourant.
White film on
inside surface Hard water minerals.
To clean the interior, use a damp sponge with
dishwasher detergent whilst rubber gloves.
Never use any other cleaner than dishwasher
detergent otherwise it may cause foaming or
formation of suds.
