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StarTech.com SV1115IPEXEU, User Manual

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Instruction Manual

49

Expecting a modem, if human, type admin password (Or start PPP)

Type the password for user admin and press Enter. The password will not appear on the 

screen. The configuration menu will appear. Make the changes you wish or press ‘q’ and 

Enter to exit and leave the modem connection active.

Troubleshooting Guide

The following messages will appear in the system log on the Status screen in the Web 

interface and may help to diagnose problems with the modem configuration.
Starting PPP (for auth) on port…
Modem is connecting and the PPP login process is starting.
Modem hang up. Resetting
The connection has been closed or terminated unexpectedly.
Timeout during login process. Giving up
The PPP client connecting over the modem has waited too long to complete the 

authentication process or supplied an invalid user name and/or password.
Modem init chat script failed
The modem did not respond to the initialization string from the SV1115IPEXT. You may 

need to change the init string or verify the cabling and modem status.
Modem init okay
The modem has responded appropriately to the init string.
Saw PPP startup from client
A PPP authentication has occurred and a session has started.
Phone line rings
An incoming call has been detected by the modem.
Modem answers: xxxxxxxxx
The connection speed and protocol used for a connection, as reported by the modem. 

The exact contents of the message will vary depending on the modem make and 

model. Using Optional Serial Remote Control (R-Port) Modules.

Summary of Contents for SV1115IPEXEU

Page 1: ...h com FR Guide de l utilisateur fr startech com ES Gu a del usuario es startech com IT Guida per l uso it startech com NL Gebruiksaanwijzing nl startech com PT Guia do usu rio pt startech com SV1115IP...

Page 2: ...eceiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer...

Page 3: ...uring the SV1115IPEXT 8 Web Configuration Using the On Screen Display 8 Web Configuration Using DHCP 9 Web Configuration Using Static IP 10 Terminal Configuration Using a Serial Cable 12 Using the Web...

Page 4: ...3 Using the Modem Feature 44 Connecting a Modem 45 Modem configuration 46 Configuring the Remote Connection 47 Accessing the Web Interface 48 Troubleshooting Guide 49 Serial Remote Control operation 5...

Page 5: ...r Cord Instruction Manual PS 2 KVM cable System Requirements PS 2 or USB enabled computer system or KVM switch Note KVM switch must have a USB hub port Standard 104 key PS 2 wired keyboard Standard 3...

Page 6: ...al dedicated WAN port An additional straight through Ethernet patch cable to connect the unit directly to a dedicated WAN Internet connection StarTech com part number M45PATCHxxxx Configuration via se...

Page 7: ...cttheexistingmonitorandPS 2keyboard mousefromthehostcomputer 3 Using the provided integrated KVM cable locate the end with the male VGA monitor connector and connect it to the VGA out connector on the...

Page 8: ...the host computer locally skip step 10 and go directly to Connecting a Local Keyboard Mouse and Monitor after completing step 9 Otherwise complete steps 9 and 10 now and continue to Configuring SV111...

Page 9: ...the opposite end of the integrated KVM cable to the Video IN port on the rear panel of the SV1115IPEXT 5 Connect a USB Type A to B cable to the USB port on the rear panel of the KVM 6 Connect the oppo...

Page 10: ...ocal Keyboard Mouse and Monitor SV1115IPEXT has the capability to connect a local keyboard mouse and monitor to the host computer for maintenance and monitoring allowing users to physically use the ho...

Page 11: ...he screen in relation to physical movements of the mouse While this is usually a beneficial interface enhancement it can interfere with the operation of the SV1115IPEXT and should be disabled on the h...

Page 12: ...if present on your network If no DHCP server is detected a factory assigned IP address will be displayed in its place 10 0 0 15 by default Please make note of the assigned IP address as you will need...

Page 13: ...col usually on a server or network access device such as a router that dynamically allows devices to join the network without pre configuration It also assumes that you will have easy access to your n...

Page 14: ...verify the IP address again NOTE DHCP functionality is not affected if you also connected the WAN port on the SV1115IPEXT to your network see below However it is not recommended that you connect both...

Page 15: ...address conflict occur with another device on the network power off the conflicting device or assign it another IP address before continuing the installation If you are configuring more than a single...

Page 16: ...communication software package UNIX tip cu kermit minicom Windows HyperTerminal kermit You can use either serial port on the SV1115IPEXT to access the terminal configuration tool your choice will dict...

Page 17: ...in the previous section or b 192 168 1 123 if your network uses static IP addressing The Login Screen Before you can access the Web configuration interface you must enter a user name and password The...

Page 18: ...forms Hover the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing At the left most side of each page the Main Menu...

Page 19: ...ccording to each user s individual preferences Please save your selections by clicking the Save Changes button The Snapshots screen allows you to view and save a screenshot of the controlled computer...

Page 20: ...dentified as a high density floppy and will typically be assigned a drive letter of B The capacity is limited to 1 44 megabytes in this mode The purpose of supporting floppy mode is to permit the use...

Page 21: ...is is a byte for byte copy of track one the data track of a data CD ROM The ISO file must be made available on a web server that can be accessed by SV1115IPEXT To switch to this mode type in a URL poi...

Page 22: ...py from the target system or read the data from a working boot floppy This can be done from Windows using Disk Copy right click on the drive letter in the Windows Explorer or by using a program like R...

Page 23: ...separately If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup If Ethernet Bridging is enabled the WAN port will use the s...

Page 24: ...side the SV1115IPEXT Packets arriving on either port that are not meant for it will be forwarded out to the other port when appropriate IEEE 802 1d SpanningTree Protocol is implemented to avoid broadc...

Page 25: ...provided as the Client Name for the DHCP server It is also shown at the top of each page in the web browser interface and is the desktop name for VNC clients Other identification details These values...

Page 26: ...y with certain KVM and power products such as StarTech com s Remote Power Switch PCM8155HNA These can be left at their default values if you are not connecting the unit to a KVM or power management de...

Page 27: ...hat asks for a RADIUS username and password Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem The Serial Ports menu allow...

Page 28: ...the field provided or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade Do NOT turn off power to the...

Page 29: ...t to begin using certain features The Status screen displays a system security log various system settings and the ability to generate a copy of the system configuration in plain text format Port Numb...

Page 30: ...via Serial Port The terminal interface you can access via the serial port permits the configuration of the basic settings of the SV1115IPEXT While not intended to be a substitute for the Web interface...

Page 31: ...discussed briefly in the following section The type of encryption method or client used is not critical Web Interface Using SV1115IPEXT s web interface requires a browser with cookies and JavaScript e...

Page 32: ...mples on using this flag review the commands in the following section SSH Tunnel with Native VNC client If you are using OpenSSH here is the appropriate Unix command to use based on the default settin...

Page 33: ...it is effectively laid over the existing video These menus allow you to control the many features of the SV1115IPEXT without using the web interface or a custom client Welcome Window When you initiall...

Page 34: ...ch other Redraw Redraws the entire screen contents occurs immediately PS 2 Resets the PS 2 keyboard and mouse emulation Useful to recover failed mouse and or keyboard connections in PS 2 mode USB Rese...

Page 35: ...ROM PS 2 This area will show either PS 2 as in this example or USB to indicate if keyboard and mouse are being emulated via USB connection or PS 2 signals If Autosync appears beneath this indicator t...

Page 36: ...before performing the requested function Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist wit...

Page 37: ...ch button corresponds to a different sized image from half size to one sixteenth Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic...

Page 38: ...ey at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using th...

Page 39: ...lack line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to s...

Page 40: ...only remove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers ca...

Page 41: ...IPEXT and come back has the biggest impact on perceived performance and usability Network bandwidth has a lesser effect particularly when just moving the mouse around Only a few bytes need to be sent...

Page 42: ...and buttons decrease or increase the parameter by a large amount In the case of phase this is 4 units For all the others this is 10 units The and buttons decrease or increase the parameter by one uni...

Page 43: ...ion and only one option is enabled at any time based on the current state of the emulated disk USB Replug can be used to force the host to recognize the disk It is not needed unless the host OS or har...

Page 44: ...ccessed this password is exclusive to the IPMI feature and does not correspond to a password or account in the host computer s operating system If the Host Computer Does Not Support IPMI If the host c...

Page 45: ...with the IPMI Status menu Make the following changes to enable IPMI Enable IPMI Intelligent Platform Management Interface via serial port select Enabled Select which serial port to use select either...

Page 46: ...ns to fail and you will need to re establish them Accessing the Status Screen The SV1115IPEXT allows you to monitor the status of the host computer via IPMI using either the Web interface or the VNC c...

Page 47: ...n the host computer Turn OFF Powers off the host computer Pulse Diag Int Restarts operating system on host computer Graceful off Powers down operating system on host computer From the VNC If you are i...

Page 48: ...ature requires both an external modem most standard connection protocols are supported and a dedicated phone line that can be connected to the modem for external access While it is possible to use the...

Page 49: ...technology and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within...

Page 50: ...n is made It is highly recommended that this setting be left at the default for best performance The initialization init string is the command using the standardized Hayes AT command set that the SV11...

Page 51: ...may need to add the area code country code or other digits needed to access the outside line as appropriate When finished click Next 10 Make your choice from Anyone s use or My use only and click Next...

Page 52: ...appear out of focus or blocky as a result Since the area around the mouse pointer is refreshed most frequently hold the pointer over an area to improve its clarity It may be beneficial to minimize an...

Page 53: ...ectedly Timeout during login process Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and or password Mode...

Page 54: ...you can connect additional modules to the DATA IN or similar port on the previous module in the chain Once the cabling is attached the module becomes active after a 15 second initialization period Fo...

Page 55: ...active at all times Normally DCD becomes active when a new user connects and is dropped when the last user disconnects a response that is similar to many modems When active the device will logout and...

Page 56: ...hift _ for menu You are now connected to the R Port module in a live terminal session Commands you type will be echoed on the terminal screen The module also offers a simple menu system that allows yo...

Page 57: ...so has an LED that mirrors the status of the light on the front panel Note The rear LED status was reversed on some early units where red normal and green fault This does not affect operation in any w...

Page 58: ...lf may not yet be recognized as a trusted source by the computer you are using to access the SV1115IPEXT Second since the unit could be configured in a number different ways it is impossible to supply...

Page 59: ...ick the Update security certificate link 2 When prompted choose Open 3 A Window will appear that offers information about the certificate Click Install Certificate 4 The Certificate Import Wizard will...

Page 60: ...left edges of the remote screen Remember to save your position changes Cannot login via SSH Remember to use either admin or a username created in the system as the user name you give your SSH client I...

Page 61: ...ion and sensitivity setting The following directions correct this issue and apply to Red Hat Fedora Core 2 but should be similar for other distributions that use GNOME or KDE 1 Click the Launch menu i...

Page 62: ...otected VNC VNC RFB Protocol Server Standardized real time KVM network protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSLTLS encryption For secur...

Page 63: ...tion 1600x1200 85Hz Security 128 bit SSL Ethernet 10 100 BaseTX Cascadable Yes Rack Mountable Yes optional Supported Interfaces PS 2 USB Power Adapter 5VDC 3A center positive Dimension LxWxH 168 0mm x...

Page 64: ...returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising...

Page 65: ...ts and we quickly deliver them wherever they need to go Just talk to one of our tech advisors or visit our website You ll be connected to the products you need in no time Visit www startech com for co...

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