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Tips for Better Communication
Hearing System Care
Troubleshooting Guide
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery
Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace wax
guard as needed
Hearing change
Contact your hearing
care professional
Debris buildup
Clean both microphone
and receiver with brush
Inconsistent
Performance
Low battery
Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace wax
guard as needed
Unclear,
Distorted
Performance
Low battery
Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace wax
guard as needed
Defective hearing
instrument
Contact your hearing
care professional
Dead
Low battery
Replace battery
Blocked
earmold/tubing
Clean or replace wax
guard as needed
Crimped tubing
Contact your hearing
care professional
Your hearing care professional will
recommend an appropriate schedule to help
you adapt to your new hearing system. It
will take practice, time and patience for your
brain to adapt to the new sounds that your
hearing system provides. Hearing is only
part of how we share thoughts, ideas and
feelings. Reading lips, facial expressions and
gestures can help the learning process and
add to what amplification alone may miss.
Please review the following simple
communication tips:
