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Charging Your Hearing Aids

•  Place your hearing aids in the charger with  

the earbud resting inside the case

•  Your hearing aids will turn off automatically  

and begin to charge

•  Note: The LEDs corresponding to each  

hearing aid:

 

-  Glowing Green = Charging

 

-  Solid Green = Fully Charged

 *

 

-   Blinking Red = Fault State – Remove from charger, 

wait until LED turns off and re-insert aids. If Fault 
State continues, call your hearing professional.

• Charging occurs with the lid open or closed
•  Your hearing aids will be completely charged in under 

3 ½ hours

•  It is safe to keep them in the charger after they are fully 

charged and any time that you are not wearing them

•  If you will not be wearing your hearing aids for an 

extended period of time (i.e. weeks) remove the plug 
from the charger and the hearing aids from the charging 
ports. You will need to manually power the hearing aids 
off by pressing the rocker switch for three seconds. You 
may store them in the reservoir

•  Your hearing aids will automatically power on when 

removed from the charger

•  When charging without the charger cord the  

LEDs will turn off when the hearing aids are  
fully charged

•  To refresh LEDs when the charger is not plugged in, 

remove a hearing aid from the charging port for three 
seconds and then replace it in the charger (refresh lasts 
10 seconds only – then LEDs will turn off again) 

* If you are charging without cord, the LEDs will turn off when 
charged, to save battery.

Preparation

Preparation

Summary of Contents for receiver-in-canal

Page 1: ...RIC Receiver In Canal O P E R A T I O N S M A N U A L RECHARGEABLE ...

Page 2: ...tery Indicators 16 Memory Change Mute 17 BiCROS Balance Control 18 Multiflex Tinnitus Level Control 18 Directional Settings 18 Telephone Use 18 CROS BiCROS Technology 21 Multiflex Tinnitus Technology 22 Accessories 23 Hearing Instrument Care Hearing Aid Care 24 Synergy Charger Care 26 Service and Repair 27 Troubleshooting Guides 28 Tips for Better Communication 31 Regulatory Information Safety Inf...

Page 3: ...ide hearing aid indicator RED is for right ear BLUE is for left ear 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Charging Contacts Comfort Fit Solutions 11 Instant Fit Earbud 12 Custom Earmold optional 13 RIC Custom Power Earmold optional The hearing aid s serial number is located under an access panel that surrounds the char...

Page 4: ...arger Overview Features Controls and Identification 1 Desiccant puck holder 2 Cleaning brush 3 Earbud earmold reservoir 4 Charging ports 5 Hearing Aid Charging LEDs 6 On board battery LEDs 7 Micro USB port Synergy Charger Overview ...

Page 5: ...are not wearing them If you will not be wearing your hearing aids for an extended period of time i e weeks remove the plug from the charger and the hearing aids from the charging ports You will need to manually power the hearing aids off by pressing the rocker switch for three seconds You may store them in the reservoir Your hearing aids will automatically power on when removed from the charger Wh...

Page 6: ... Glowing while charging Solid when charged 1 2 3 Preparation Preparation Insertion and Removal To insert the earbud or earmold 1 Hold the cable at the bend in front of the receiver with your thumb and forefinger Gently insert the receiver into your ear canal 2 Wrap the hearing aid over the top of your ear carefully placing it behind your ear 3 Place the retention lock inside the bowl of your ear T...

Page 7: ...consultation with a physician Power On Off ON The hearing aids will power on automatically after removing them from the charger There is a delay that allows you time to insert your hearing aid into your ear ON If the hearing aid is manually powered off pressing the top of the rocker switch will power it on The delay still exists to give you time to insert the hearing aid into your ear OFF The hear...

Page 8: ...ng press press and hold The options selected on the next page indicate how your particular user control is configured Assigned User Control Settings Volume Control Power On Volume Level Your hearing aids have been set to a specific volume level by your hearing professional If sounds are generally too loud or too soft please contact your hearing professional for advice and adjustment If your hearin...

Page 9: ...and shut down will vary depending on environmental noise levels and your use of the process Memory Change Your hearing professional may create multiple memories within your hearing aid These additional memories can be accessed by activating the user control on your hearing aid If your user control is configured for memory changes each time you activate the user control the memory of your hearing a...

Page 10: ...rectional settings Telephone Use Some hearing aids can be customized with features to help you effectively communicate on the telephone Ask your hearing professional about your telephone solution Automatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing aid compatible telephone To use place the telephone receiver on your ea...

Page 11: ... audio from the transmitter is streamed to your hearing aid When CROS streaming begins you may hear an alert tone If for any reason the CROS stream is unexpectedly interrupted you may also hear an alert tone Please ask your hearing professional about your particular settings CROS BiCROS Technology Operation General Telephone Use Some hearing aids work best by holding the phone close to but not ful...

Page 12: ...f the switch increases the stimulus level while pressing the bottom part of the switch decreases the stimulus level My hearing aid is configured with the following control Press and Release Tinnitus Stimulus Control Press and Hold Tinnitus Stimulus Control Wireless Accessories There are several wireless accessories that allow you to control and maximize the full potential of your hearing aids Avai...

Page 13: ...t clean and dry Your hearing professional can provide further information on additional maintenance procedures for your hearing aids if needed Hear Clear Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow the instructions below...

Page 14: ...ld up Store your charger in a clean and dry location i e a dresser or shelf rather than the bathroom or kitchen To ensure the longest life of you rechargeable hearing aid batteries and the batteries in the charger Unplug charger when not in use Fully charge hearing aid batteries every night Do not expose to excess heat i e do not store on a window sill or in a hot car Service and Repair If for any...

Page 15: ...x guard as needed Crimped tubing Contact your hearing professional SYMPTOM POSSIBLE CAUSES SOLUTIONS No LED indicator when hearing aids are inserted into the charging port Incorrect orientation Connect the micro USB to your charger and plug it into the wall The on board battery LEDs will turn on for a few seconds to indicate connection to the power source If they do not contact your hearing profes...

Page 16: ...ring aids It will take practice time and patience for your brain to adapt to the new sounds that your hearing aids provide Hearing is only part of how we share thoughts ideas and feelings Reading lips facial expressions and gestures can help the learning process and add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the...

Page 17: ...ices radio signals and electrostatic discharges If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your hearing aids might cause interference with your medical device please contact your physician or the manufacturer of your medical device for information about the risk of disturbance Your hearing aids should not be worn...

Page 18: ... of the Synergy Charger is 3 years Required Hearing Aid Information The following additional information is provided in compliance with U S Food and Drug Administration FDA regulations WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician preferably an ear specialist before dispensing a hearing aid if th...

Page 19: ...velopment and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss Required Multiflex Tinnitus Information for Hearing Professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve pati...

Page 20: ...nology to meet your needs Multiflex Tinnitus Technology may provide temporary relief of your tinnitus PRESCRIPTION USE ONLY CAUTION Federal law restricts this instrument to sale by or on the order of a doctor audiologist or other hearing care practitioner licensed to dispense hearing instruments in your state The use of any sound generating tinnitus therapy instrument should be only on the advice ...

Page 21: ...dB SPL typical when measured in a 2cc coupler per ANSI S3 22 or IEC 60118 7 WIRELESS TECHNICAL DESCRIPTION Your hearing aids may contain a radio transceiver operating in the 902 928 MHz North America or 863 865 MHz EU frequency band with a maximum effective radiated power of 19 dBm with transmission modulation type of 342KFXD The receiver section of the radio has a bandwidth of 300 kHz This hearin...

Page 22: ...when disposing of your hearing devices and or charger Class II Device Waste from electronic equipment must be handled according to local regulations Consult Operations Manual FOR DISPOSAL RECYCLING PERSONNEL ONLY This product contains a Lithium Ion Polymer battery For instructions on removing the battery from the hearing aids please visit docs starkeyhearingtechnologies com To remove the battery f...

Page 23: ...44 45 Notes Notes ...

Page 24: ...46 47 Notes Notes ...

Page 25: ...0086 2017 Starkey Hearing Technologies All Rights Reserved 86067 007 10 17 BKLT2961 00 EE XX ...

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