Star SP712 Series Hardware Manual Download Page 4

Page: 4 / 40

TABLE OF CONTENTS

1. Unpacking and Installation .......................................................................................1

1-1. Unpacking .............................................................................................................................................................. 1

1-2. Notes about Installation .................................................................................................................................... 1

1-3. Handling Care ....................................................................................................................................................... 2

1-4. Maintenance .......................................................................................................................................................... 2

2. Parts Identification and Nomenclature ....................................................................3
3. Setup............................................................................................................................4

3-1. Connecting the Cable to the PC ..................................................................................................................... 4

3-2. Connecting the Cable to the Printer ............................................................................................................. 5

3-3. Connecting to a Peripheral Unit ..................................................................................................................... 8

3-4. Connecting the Power Cord ............................................................................................................................ 9

3-5. Turning Power On ..............................................................................................................................................10

3-6. Installing the Cable ...........................................................................................................................................11

3-7. Switch Blind Installation ..................................................................................................................................11

3-8. Bluetooth Settings (For Bluetooth Interface Models only) .................................................................12

4. Loading the Ribbon Cartridge and Paper .............................................................. 16

4-1. Loading the Ribbon Cartridge ......................................................................................................................16

4-2. Loading the paper .............................................................................................................................................17

4-3. Installing the Roll Paper Guide .....................................................................................................................19

4-4. Setup Precautions .............................................................................................................................................20

5. Control Panel and Other Functions ........................................................................ 22

5-1. Control Panel .......................................................................................................................................................22

5-2. Basic Indicators ...................................................................................................................................................22

5-3. Errors ......................................................................................................................................................................23

5-4. Adjustment Mode .............................................................................................................................................25

6. Preventing and Clearing Paper Jams ..................................................................... 31

6-1. Preventing Paper Jams ....................................................................................................................................31

6-2. Removing Paper Jam ........................................................................................................................................31

6-3. Releasing a Locked Cutter (Auto Cutter Mode only) ............................................................................32

Summary of Contents for SP712 Series

Page 1: ...DOT PRINTER SP712 742 SERIES Hardware Manual ...

Page 2: ...proved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable For RF interference suppression if a ferrite core is provided with this device affix it to the interface cable Statement of The Canadian Department of Communications Radio Interference Regulation...

Page 3: ...ired operation This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation MPE But it is desirable...

Page 4: ... 6 Installing the Cable 11 3 7 Switch Blind Installation 11 3 8 Bluetooth Settings For Bluetooth Interface Models only 12 4 Loading the Ribbon Cartridge and Paper 16 4 1 Loading the Ribbon Cartridge 16 4 2 Loading the paper 17 4 3 Installing the Roll Paper Guide 19 4 4 Setup Precautions 20 5 Control Panel and Other Functions 22 5 1 Control Panel 22 5 2 Basic Indicators 22 5 3 Errors 23 5 4 Adjustm...

Page 5: ... direct sunlight 5 Make sure that the printer is well away from heaters and other sources of extreme heat 6 Do not locate the printer in a badly ventilated or dusty environment 7 Make sure that the room where you are using the printer is not too humid 8 This device employs a DC motor and switches that have an electrical contact point Avoid using the device in environments where silicon gas can bec...

Page 6: ...uipment but should be treated with a modicum of care in order to avoid malfunctions For example 1 Keep your printer in a comfortable environment Roughly speaking if you feel comfortable then the environment is suitable for your printer 2 Do not subject the printer to physical shocks or excessive vibration 3 Avoid over dusty environments Dust is the enemy of all precision mechanical devices 4 To cl...

Page 7: ...l Features one control switch and two indicators to indicate printer status Interface connector Connects the printer with host computer Power switch Turns printer power on and off Peripheral unit drive circuit connector Connects to peripheral units such as cash drawers etc Do not connect this to a telephone Power connector For connection of the power cord ...

Page 8: ... cable to a parallel port of your PC 3 1 2 RC 232 Interface Cable Connect the RC 232 interface cable to a RS 232 port of your PC 3 1 3 USB Interface Cable Connect the USB interface cable to a USB port of your PC 3 1 4 Ethernet Interface cable Connect the ethernet interface cable to a ethernet port of your PC ...

Page 9: ...o make sure the power cable plug is disconnected from the AC outlet 3 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass the fastener through the ferrite core 4 Loop the fastener around the cable and lock it Use scissors to cut off any excess 5 Connect the interface cable to the connector on the rear panel of...

Page 10: ... the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 3 2 3 USB Interface Cable Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration ...

Page 11: ...e following procedure to prevent electrical noise If a ferrite core is not included perform steps 1 and 5 only Link disconnection detection feature The Ethernet interface model is equipped with a link dis connection detection feature If the printer is turned on when an Ethernet cable is not connected to it the POWER and ERROR lamps are simultaneously turned on and off at 2 second intervals to indi...

Page 12: ... is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the connector on the rear panel of the printer Important Do not connect a telephone line into the peripheral drive connector Failure to observe this may result in dam age to the printer Also for safety purposes do not connect wiring to the external d...

Page 13: ... voltage matches that of the AC outlet Also make sure the plug on the power cord matches the AC outlet 2 If the power cord is not attached to the printer plug the appropriate end into the AC inlet on the back of the printer 3 Plug the power cord into a properly grounded AC outlet Important If the voltage shown on the label on the of your printer does not match the voltage for your area contact you...

Page 14: ... recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access When an Switch blind is affixed to the printer above the power switch the ON OFF marks of the power switch may be hidden If this occurs remove the power cord from the o...

Page 15: ...ated by mistake Ensuring that other people can not easily operate the power switch Install the switch blind as shown in the diagram below The power switch can be turned ON and OFF O by inserting a narrow instrument ball pen etc in the holes in the switch blind Important We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of thi...

Page 16: ...possible for 60 seconds from when the LED begins flashing green During this time execute Search for devices from the master device and tap the relevant device from the displayed list Device name Star Micronics default 4 In an iOS device after pairing the LED will automatically begin flashing blue and the printer will be automatically connected In an Android device the LED turns blue only while dat...

Page 17: ...nt ON OFF setting by performing self printing Caution If Auto Connection function is set to ON when using devices other than iOS a Bluetooth communi cation with the printer may fail To use devices other than iOS such as the Android Windows devices make sure you turn off the Auto Connection function before using the printer For information on how to set up this function see 3 8 4 Setting up Auto Co...

Page 18: ...n and the LEDs on the front of the printer flash If you press the RST button when the printer is placed upright place it horizontally again while the LED is flashing 3 The following information is printed After that turn the printer off and then back on again to set Auto Connection to OFF 4 To make sure Auto Connection is set to OFF correctly perform self printing as described in 5 4 1 Self Printi...

Page 19: ...han 12 seconds after releasing the RST button this indicates that initialization was not successful Turn off the printer s power and then try again from step 1 4 Turn off the printer s power switch and delete the pairing setup with the master device Note1 In step 2 if you do not hold down the RST button for long enough initialization will not complete correctly For F W Ver2 0 Ver3 0a and Ver3 0b i...

Page 20: ...ld you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress 3 Place the ribbon cartridge in the direction shown in the figure and press it down to load it If loading of the ribbon cartridge is not satisfactory press down the cartridge while rotating the ribbon feed knob in the direction of the arrow 4 Tur...

Page 21: ...ng as it can be extremely hot 2 Do not touch the cutter blade There is a cutter inside the paper outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress 2 While observing the direction of the roll set the paper roll into the hollow and pull on the leading edge of the paper tow...

Page 22: ... roll paper before it runs out 4 2 1 Compliant Paper Roll Specifications Paper type Ordinary bond and carbonless copy paper Paper width 76 0 5 mm 3 0 inches 57 5 0 5 mm 2 25 inches 69 5 0 5 mm 2 75 inches Thickness Single 0 06 mm to 0 085 mm Copies Original 2 copies Max 0 2 mm Roll diameter 85mm 3 35 inches max Core 12 1 mm Inner dia 18 1 mm Outer dia Note 1 Do not glue or tape the paper roll and ...

Page 23: ...de in the groove in the printer The setting for memory switch 2 A and 2 B must be changed to change the print width When you change the effective print width paper roll width change the printer utility s memory switch setting For details see the printer utility help 69 5 mm width Roll paper guide 57 5 mm width Roll paper guide ...

Page 24: ...ocate the printer so that the power outlet it is plugged into is nearby and easy to access P If the voltage shown on the label on the of your printer does not match the voltage for your area contact your dealer immediately P Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections P Do not connect a telephone line into ...

Page 25: ...uct Configure the security settings according to the manual available on the Star Micronics website to reduce the risk of security issues P This device supports Bluetooth Since this functionality may be limited by local regulations first review the radio laws specific to the country in which the product will be used P Below is a list of laws this device has been approved by As Star Micronics is co...

Page 26: ...D 1 POWER lamp Green LED 1 POWER lamp Green LED Lights when the power is ON 2 FEED button Press the FEED button to feed roll paper 3 ERROR lamp Red LED Indicates various errors in combination with POWER lamp 5 2 Basic Indicators POWER lamp ERROR lamp Buzzer Power On Off On Off No Error On Off ...

Page 27: ...n Flashes On 0 25 sec Off 0 25 sec 2 short beeps 0 13 sec 0 5 sec 7 Black mark detec tion error On Flashes On 0 5 sec Off 0 5 sec 3 short beeps 0 13 sec 0 13 sec 0 13 sec 8 Link disconnection detection Physical link disconnection Flashes at 2 second intervals Flashes at 2 second intervals 9 Link disconnection detection IP ad dress lost Flashes at 0 125 second in tervals Flashes at 0 125 second in ...

Page 28: ... the error occurs STAR Mode Non recoverable error ESC POS Mode Recoverable error 8 For paper jam errors Clear the jammed paper and change the paper roll if necessary For incorrect paper format errors Change the paper roll and use a paper roll with the correct black mark 9 Connect an Ethernet cable For details see section 3 2 4 Connecting Ethernet Cable Ethernet interface model only 10 Set the corr...

Page 29: ...mal Dump Mode Holding down for 2 more seconds 4 The Black Mark Sensor Alignment Mode is entered by releasing the FEED switch after the buzzer sounds four times Refer to Section 5 4 4 Black Mark Sensor Alignment Mode Holding down for 2 more seconds 5 The Near End Sensor Adjustment Mode is entered by releasing the FEED switch after the buzzer sounds five times Refer to the separate Specifications Ma...

Page 30: ... 26 5 4 1 Self Printing Mode Self printing will be performed to print the Ver No and printer settings ...

Page 31: ...This is caused when mechanical parts of the printer get out of alignment This happens only rarely and you may never experience it at all throughout the life of the printer If you do have problems use the following procedure to correct it 1 Enter the Dot Alignment Adjust Mode according to the procedure described in Section 5 4 Adjustment Mode 2 After entering the Dot Alignment Adjust Mode a printou...

Page 32: ... Then repeat step 3 Backward Press and hold the FEED switch for 2 to 4 seconds The buzzer will beep and the printer will print a pattern in which the forward is adjusted more leftward of the presently indicated pattern and the backward is adjusted more rightward Forward Press and hold the FEED switch for 4 seconds or longer The buzzer will beep beep and the printer will print a pattern in which th...

Page 33: ...ode This function allows you to check if a control code sent to the printer by the program being used is correct or not The last line is not printed if its data is less than one full line However if the FEED switch is pressed the last line will be printed To turn off the mode it is necessary to turn off the printer completely ...

Page 34: ... on its side 3 Since it is adjusted by rotating the volume VR2 check the position of the volume Prepare a small slotted screwdriver that will fit in the hole 4 Set the roll paper not for black mark 5 Enter the black mark sensor adjustment mode according to the procedure described 5 4 Adjustment Mode 6 Rotate the volume VR2 using micro screwdriver to adjust it to a position whereat both the ERROR r...

Page 35: ... position by following the instructions provided in Section 6 3 Releasing a Locked Cutter Auto Cutter Mode only 3 Remove the jammed paper CAUTION Take care not to damage the printer when removing the jammed paper 4 Position the roll paper straight and close the printer cover gently Note 1 Make sure that the paper is positioned straight If the printer cover is closed with the paper skewed a paper j...

Page 36: ...the cutter has not recovered proceed to step 3 3 Pull the cover open lever towards you and open the printer cover The printer cover may not open due to the cutter being locked In this case follow steps 4 and 5 to first open the front cover and remove the tear bar If the printer cover opens proceed to step 6 Front cover Screws Tear bar 4 Open the front cover by holding the finger grips on both ends...

Page 37: ...ws 7 If the cutter is locked insert a Phillips screwdriver into the Phillips screw hole on the side of the cutter and turn it in the direction of the arrow shown below in order to return the cutter to its normal position 8 Reinstall the printer cover by tightening its screws 9 Reinstall the tear bar by tightening its screws ...

Page 38: ... dat het toestel Wireless Device in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Eesti Estonian Käesolevaga kinnitab STAR MICRONICS CO LTD seadme Wireless Device vastavust direktiivi 1999 5 EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sä tetele Ελληνική Greek ΠΡΟΕΙΔΟΠΟΙΗΣΗ ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ STAR MICRONICS CO LTD ...

Page 39: ... 81 54 263 1303 Fax 81 54 263 6650 Declaration of Conformity EN 62311 2008 ENVIRONMENT EN 50581 2012 Manufacturer s Name Star Micronics Co Ltd Manufacturer s Address 20 10 Nakayoshida Suruga ku Shizuoka shi Shizuoka 422 8654 Japan Importer s Name Star Micronics Europe Ltd Importer s Address Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Type of Equipment Dot Matrix Pr...

Page 40: ...URL http www star m jp eng ...

Search results

Summary of Contents for SP712 Series

Reviews:

Related manuals for SP712 Series

Brands by name

Popular brands

Star SP712 Series, Hardware Manual

Search results

Summary of Contents for SP712 Series

Reviews:

Related manuals for SP712 Series

Brands by name

Popular brands