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Troubleshooting 

 

 

STAR TRAC FITNESS 

6 of 11 

637-1437  Rev: A 

 

eSpinner “TV Related Issues”

Issue resolved.

Verify that the TV blocking 

feature is set correctly (also 

see document 637-1335).

Symptom

No TV icon when in TV mode.

Did this resolve the 

issue?

Replace the 

display.

Yes

Re-seat the tuner card.

No

Did this resolve the 

issue?

Yes

No

Section I

 

 

Summary of Contents for eSPINNER

Page 1: ...play electronic components of the 7140 and 7200 model eSpinners generation 1 and 2 Table of Contents 1 No RPM Cadence Flowchart 2 Power Issues Flowchart 3 Audio Sound Issues Flowchart 4 Poor TV Quality Flowchart 5 TV Issues Flowchart Section I 6 TV Issues Flowchart Section II 7 TV Issues Flowchart Section III 8 Video Instructor Issues Flowchart 9 Touch Screen Issues Flowchart 10 Heart Rate Issues ...

Page 2: ...ble 740 6964 RPM extension cable 740 6986 RPM sensor cable 740 6987 repair or replace it Solid connection Yes Quickly tap the two contacts on the RPM cable connector out of the display and see if cadence is shown on the display Disconnect the cable connection and reconnect No Do you get cadence now Do you get cadence Yes The display and the display RPM cable are OK No Issue resolved Yes Replace th...

Page 3: ...Troubleshooting STAR TRAC FITNESS 3 of 11 637 1437 Rev A ...

Page 4: ...eadphones Did this resolve the issue Replace the display Yes Check audio settings also see document number 637 1328 No Did this resolve the issue Check if the Pigtail Headphone Cable where the headphones get plugged into is pinched or damaged and replace it if needed No Did this resolve the issue Yes Yes Check if the INTERNAL headphone cable that connects into the mother board is pinched or damage...

Page 5: ... connection between the cable that comes out of the display and the cable that comes up from the base At the same time check for damage or if the cable is bent Yes Did this resolve the issue Reconnect the cable or replace it if needed due to damage DISPLAY coax cable 740 6976 or NECK coax cable 740 6988 Yes No Solid connection and no cable bent No Check if the display coax cable has a solid connec...

Page 6: ...TV Related Issues Issue resolved Verify that the TV blocking feature is set correctly also see document 637 1335 Symptom No TV icon when in TV mode Did this resolve the issue Replace the display Yes Re seat the tuner card No Did this resolve the issue Yes No Section I ...

Page 7: ...lve the issue Replace the display Yes Verify if the signal strength coming out of the coax cable is sufficient and if compression connectors are installed also see document 637 1415 If another unit is available swap coax cables No Did this resolve the issue Section II Check all coax cable connections and bypass the coax cable that routs through the neck by plugging it directly into the tuner card ...

Page 8: ...Troubleshooting STAR TRAC FITNESS 8 of 11 637 1437 Rev A ...

Page 9: ... video Instructor mode Did this resolve the issue Replace the display Yes Check the audio settings also see document number 637 1328 No Did this resolve the issue Yes Try a different SD card If possible from another working unit if possible No Did this resolve the issue Yes Check if the software on the display is at least version 1 09 If not upload new software and follow the procedure described i...

Page 10: ...ween the glass and the display plastic Symptom The touch screen does not recognize a touch on the screen or the touch points are out of alignment Did cleaning the screen help Yes Recalibrate the touch screen through the Settings menu document 620 7805 page 41 No Did this resolve the issue Recalibrate the touch screen through the fan reset procedure document 637 1004 Or Yes Replace the display No ...

Page 11: ...nt software on the display is at least version 1 08 If not download software from the support website and follow the uploading instructions see document 637 1315 No Did this resolve the issue Check if the routing of the HR cable going from the HR board to the mother board does not pass any electronic component and the position of the HR board is as instructed in document number 620 7900 No Did thi...

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