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9. PRESENTER 

 

Item

Specification

Possible sheet length

Approx. 80 mm (min.) 
Approx. 300 mm (max.)

Operation sequence 
(viewed from the 
operator’s side)

a. The paper is not ejected during printing.
b. The cutter cuts the end of the paper after printing is completed.
c. The presenter’s roller rotates for 5 seconds, which causes the sheet to

be ejected from the exit. The sheet stops when the end leaves the
roller.

d. The next printing step starts when the sheet is removed by the opera-

tor.

e. If the sheet is not removed within 5 seconds, the roll begins to rotate.

If the status end request (EOT) is sent from the host computer while
the sheet is remains at the exit, the host computer will return to status
E5.

Summary of Contents for TUP492-24

Page 1: ...THERMAL UNIT PRINTER MECHANISM TUP492 24 SPECIFICATION AND OPERATION MANUAL ...

Page 2: ...l are subject to change without notice All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 1998 Star Micronics Co LTD ...

Page 3: ...Near End Sensor 13 6 6 Error Messages 14 6 7 Near End Sensor Position 16 7 INTERFACE 17 7 1 Serial Interface RS 232C or RS 422A 17 7 2 Parallel Interface 19 8 CUTTER 20 9 PRESENTER 21 10 CHARACTERS 22 10 1 Character Set 22 10 2 Characters and Sizes 22 11 POWER REQUIREMENTS 23 12 NOISE 25 13 STANDARDS 25 14 RELIABILITY 26 14 1 During operation 26 14 2 During storage 26 14 3 Allowable Static Electri...

Page 4: ...50 mm sec 2 High resolution 8 dots mm vertically 8 dots mm horizontally approx 200 dpi 3 Silent operation 4 Paper roll size max 8 inch diameter 5 Choice of three types of interfaces optional 6 Presenter function Display of Model Name Equipped with no translucent sensor Power supply voltage DC 24 V Interface D RS 232C C Parallel K RS 422A Mechanism type 2 40 digits Printer type 9 Equipped with a gu...

Page 5: ...d s heat generating element increases 2 2 3 Presenter The edge of the thermal paper stops just before the presenter s ejector the continuous feed of the thermal paper creates a loop and after printing is finished the paper is cut Then the paper is fed out by the roller in front of the ejector The DC motor rotates the roller Detecting the paper bottom end the roller stops its rotation When the fixe...

Page 6: ... 3 Exterior View B A Head stay Thermal mechanism Frame Inside is the main PCB and interface PCB Presenter Arm Inter face Paper guide ...

Page 7: ...apanese syllabary Bar code Paper detection Paper out detection using a reflecting photo sensor Black mark detection using a reflecting photo sensor Paper near end detection using a reflecting photo sensor Interface Serial RS 232C or RS 422A optional Parallel Data buffer Approx 8 KB Auto cutter Guillotine type full cutter Power supply voltage DC 24 V 7 Environment Temperature 5 C to 40 C Relative h...

Page 8: ...Printing area Black mark Printing density Macbeth valve 1 2 or higher Printing position Printing side Back opposite to the printed side Size Width 10 to 20 mm center of the paper must be avoided Length 3 to 10 mm Reference position The end of the black mark should be positioned at the front in the paper feed direction 1 0 0 1 0 1 Page mode 82 55 mm 80 mm Printing area 275 mm Line mode 82 55 mm 75 ...

Page 9: ...ms may occur depending on the paper quality used and the pattern printed If the machine is turned off and left for a long time with paper caught in the thermal head the paper should be removed and inserted again Keep this machine on a level surface The roller may leave short marks in the end of the paper ...

Page 10: ...user The RESUME button is located on the casing near the LF motor and is used to bring the printer back on line after it goes off line e g paper out For more details about the RESUME button refer to 6 DISPLAYS AND FUNCTIONS The DIP switches are mounted to the interface s PCB and can be changed by operating them from the hole used for replacing the EPROM or by removing the interface s PCB The numbe...

Page 11: ... XON XOFF 1 4 Data length 8 bits 7 bits 1 5 Parity Disabled Enabled 1 6 Parity Odd Even 1 7 DC1 3 1 Disabled Enabled 1 8 Power on 2 1 Only for the RS 232C This setting is made with DIP switch 2 on the RS 422A 2 For the power on function 1 8 ON 1 8 OFF When DC1 3 is disabled Select Select When DC1 3 is enabled Select Deselect When addressable Deselect Select Baud rate 1 1 1 2 2400BPS OFF OFF 4800BP...

Page 12: ...F OFF ON 7 OFF OFF OFF ON 8 ON ON ON OFF 9 OFF ON ON OFF 10 ON OFF ON OFF 11 OFF OFF ON OFF 12 ON ON OFF OFF 13 OFF ON OFF OFF 14 ON OFF OFF OFF DC1 3 mode OFF OFF OFF OFF Switch position Function ON OFF 1 1 Mode 1 2 1 3 Not used 1 4 Not used Mode 1 1 1 2 Compatibility mode ON ON Nibble mode without negotiation without termination OFF ON Byte mode without negotiation without termination ON OFF Not...

Page 13: ...n4 Mode select c Memory switch 1 N 1 n1 Sensor select n2 Start position detect n3 Zero style n4 International character set 0 Page mode Default 1 Line mode Parameter Setting 0 Default 1 n1 Sensor select Reflective sensor Black mark Transmissive sensor n2 Start position detect OFF ON n3 Zero style Normal zero Slashed zero n4 International character set See below n4 Country n4 Country 0 USA 7 Spain ...

Page 14: ...4 f Memory switch B N B n1 Always 0 n2 Presenter n3 Always 0 n4 Always 1 0 50 mm sec Default 1 25 mm sec 0 Normal Default 1 Katakana 2 IBM 3 IBM 0 40 column Default 1 50 column 0 CR Disabled Paper feed 4 mm Default 1 CR Disabled Paper feed 3 mm Default 2 Same as LF Paper feed 4 mm 3 Same as LF Paper feed 3 mm 0 Not installed TUP452 1 Installed TUP482 ...

Page 15: ...and power switch Sensor adjusting button and power switch Note The Line and Page modes cannot be chosen with the panel buttons these modes can only be chosen with commands LED Function HU Lights up when errors occur For more details refer to 6 6 Error Messages PE ERR Buzzer LED Function One beep HU lights up 2 sec Release the RESUME button to execute a HEX dump 1 Two beeps PE lights up Release the...

Page 16: ... the paper in front of the sensor mechanism so that a black mark is not positioned in front of the sensor Adjust the paper out sensor controller VR3 on the PCB until the PE LED lights up 6 5 Near End Sensor Selecting the open frame setting with memory switch B enables near end sensors A and B It is possi ble to determine the state of near end sensors A and B by outputting the EOT command to the pr...

Page 17: ...at the Open Close plate lower the Open Close plate if it is in the up position If it is in the down position leave it down 2 Remove the jammed paper from the space below the presenter unit Note When lowering the Open Close plate be careful not to bend the PET film unit Error Cause LED ERR HU PE Head up error The head is raised On Paper out error No paper is inserted On Label size error The paper s...

Page 18: ...he procedure in 2 in reverse order then fasten it in its original position using the screws Note When fitting the presenter with the cutter in 3 above be careful not to get the two wires shown in the figure caught between the presenter and cutter c Other errors Data errors ESC PC command defines character and bar code data A data error will occur if an invalid character or bar code type is selecte...

Page 19: ...ithout removing them used to install the PCB then move the PCB to the desired position After making sure that the PCB fits properly i e it is not loose tighten the three screws Do not break the PCB The near end sensors are mounted on the back of the PCB Near end sensor PCB Near end sensor NEB Near end sensor NEA Square hole Side frame Slot Can be moved a maximum of 5 mm to the right and left Screw...

Page 20: ...F GND Frame ground 2 TXD OUT Transmit data 3 RXD IN Receive data 4 RTS OUT Send request signal There is a space when the printer is ready to receive 5 CTS IN There is a space when the host computer is ready to send However this signal is not checked by the printer 6 N C Not used 7 S GND Signal ground 8 10 N C Not used 11 RCH OUT There is a space when the printer is ready to receive Same as pin 20 ...

Page 21: ...9 SD OUT Send data 10 SD OUT Send data 11 12 N C Not used 13 S GND Signal ground 14 16 N C Not used 17 RD IN Receive data 18 RD IN Receive data 19 CS IN There is a space when the host computer is ready to send However this signal is not checked by the printer 20 22 N C Not used 23 CS IN There is a space when the host computer is ready to send However this signal is not checked by the printer 24 RS...

Page 22: ... data acquisition is complete 11 BUSY OUT Reception of data is possible when this signal is LOW reception is not possible when HIGH 12 PAPER OUT OUT Becomes HIGH when no paper is inserted 13 SELECTED OUT Becomes HIGH when the printer goes on line 14 15 N C Not used 16 SIGNAL GND Signal ground 17 CHASSIS GND Printer frame ground 18 5 V 5 V for external equipment 50 mA max 19 30 TWISTED PAIR RETURN ...

Page 23: ...of the cutter then rotating the motor until the cutter is returned to the position which is believed to be the home position Item Specification Method Guillotine type full cutting Drive method DC motor Installation Attached to the mechanism with screws Supply Thickness of one sheet of paper 60 to 100 µm Minimum cutting length 25 4 mm no presenter 80 mm equipped with presenter Life standard paper 3...

Page 24: ...completed c The presenter s roller rotates for 5 seconds which causes the sheet to be ejected from the exit The sheet stops when the end leaves the roller d The next printing step starts when the sheet is removed by the opera tor e If the sheet is not removed within 5 seconds the roll begins to rotate If the status end request EOT is sent from the host computer while the sheet is remains at the ex...

Page 25: ... 0 125 mm 1 8 mm 1 Page mode 2 Line mode Character face Print size length width Small characters 16 8 dots Standard characters 24 16 dots Bold characters 32 24 dots OCR B 24 16 dots Full size Kanji 24 24 dots Character face Print size length width IBM Block 24 12 or 32 12 dots Other ANK 24 12 dots Full size Kanji 24 24 dots Half size Kanji 24 12 dots ...

Page 26: ...Max 800 ms depending on the conditions Current during solid printing Peak current 12 A max Average current 6 6 A max Item Specification Recommended power supply For 100 or 120 V Star Micronics Power Supply Unit SLS 060P 50 Part number 87393030 For 230 V Star Micronics Power Supply Unit SLS060PH 50A Part number 87393090 12A 8A T T 12A 8A T T 0 5A 0 5A Block 1 384 dots Block 2 256 dots Cycle 2 5ms 1...

Page 27: ... 24 UL1007 AWG18 Power connector Unit junction connector JST VHR 4N AMP 1 480425 0 1 2 3 4 Recommended power unit junction cable 1 2 3 4 Unit power cable AMP 1 480426 0 1 24V 2 24V 3 GND 4 GND ...

Page 28: ... 25 12 NOISE 13 STANDARDS Safety standards 1 UL RU 2 CSA Item Specification Measurement standard ANSI 1 29 DIN45 ISO7779 Average sound pressure at 1 m 50 dB or less ...

Page 29: ...y ranges Notes When the environmental temperature is too high the thermal head temperature sensor is acti vated and the printer stops operating 14 2 During storage Temperature 20 C 60 C Humidity 10 RH 90 RH no condensation 20 10 0 10 20 30 40 50 60 70 80 10 20 30 40 50 60 70 80 90 100 C ENVIRONMENTAL TEMPERATURE RELATIVE HUMIDITY ...

Page 30: ...V Indirect discharge Element allowable level self printing 15 kV Checker connection allowable level continuous printing 3 kV 2 Direct discharge error 5 1 10 kV test is also performed Indirect discharge error 0 2 5 kV test is also performed Item Specification Frequency 7 100 7 Hz sweeping 2 5 minutes Amplitude 15 3 0 07 mm Gravity 1 5 G constant Vibration direction and time 1 hour in each direction...

Page 31: ...e ther mal head s heat generating element by more than 15 of the initial value Excluding damages caused by dust foreign objects etc Missing dot ratio maximum of 0 5 over 50 km Item Specification No of printed lines 5 million lines excluding the thermal head life Auto cutter 300 000 cutting operations One sheet of paper should be less than 85 µm Thermal head 5 107 pulses or a printing distance of 3...

Page 32: ...t ter guides Double check that the paper is inserted into the cutter by looking into the small wholes on the upper cutter guide Feed the paper until the end enters the presenter s roller OPEN Lever Remove the arm from the frame and install the paper roll Make sure that the end of the paper is sharply cut Arm Paper roll Cutter s guide ...

Page 33: ... the roll to remove any slack in the paper Incor rectly installing the paper roll may bend the frame or cause a paper jam Press the RESUME button PRESS Firmly press the areas indicated with crosshatches on the thermal head until the lever is reset R E S U M E ...

Page 34: ... 31 16 INSTALLATION Installation procedure Install the printer using four M4 bolts as shown in the illustration below Refer to the diagram of the Installation Hole Dimensions M4 Metal base Unit printer ...

Page 35: ... Other precautions 1 Correctly insert the paper before printing 2 Do not use or store this printer in a dusty or oily environment or in a place containing a large amount of iron 3 Remove any dust paper particles etc using either a soft brush or a cloth dampened in alcohol 4 Do not apply a strong force to the printer Otherwise the frame may bend causing the printer to malfunction 5 The printer shou...

Page 36: ... 33 External Dimensions 74 5 349 204 146 6 2 8 164 2 82 5 PAPER WIDE 103 19 148 73 3 Unit mm ...

Page 37: ... 34 m a x ø 2 0 3 159 19 19 72 4 382 493 1 2 0 4 5 266 253 204 199 175 80 151 162 13 7 0 1 2 3 7 0 03 0 0 15 123 8 Unit mm ...

Page 38: ... 35 Installation Hole Dimensions Using four M4 bolts install the printer from the bottom as shown in the illustration below 4 M4 16 72 4 115 0 1 130 0 1 View A rear surface Front Back Unit mm ...

Page 39: ...edures 1 Make sure that the power supply is turned off before starting the maintenance procedures 2 Wipe and rub the platen gently with a dry soft cloth to remove all debris stuck on the platen sur face Turn the platen around to remove debris from all the surface Take enough care not to touch the gears and the cutter guide when wiping the platen to avoid any bodily injury Avoid wiping a same spot ...

Page 40: ...pe sensors of the thermal mechanism and the presenter Note For the presenter s paper sensor take out the screws in the presenter cover on the side as shown in the figure below remove the cover then remove the dust from above Also after maintenance return the presenter cover to its original position and fasten it with the screws which were taken out before Presenter Cover Screw Paper sensor ...

Page 41: ...tar micronics co jp service sp_sup_e htm for the lastest revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 70 D Ethel Road West Piscataway NJ 08854 U S A Tel 732 572 9512 Fax 732 572 5095 STAR MICRONICS U K LTD Star House Peregrine Business Park GommRoad HighWycombe Bucks HP13 7DL U K Tel 01494 471111 Fax 01494 473333 Distributed by Printed in Japan 80874275 ...

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