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*7 Automatically the printer is recovered if the cutter returns to the home position after turn-
ing the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the ESC/POS
mode.
Note
1) If the cutter doesn’t return to the home position, or doesn’t perform the initial move-
ment, it cannot be recovered.
2) If the paper is jammed, turn the power OFF, clear the jammed paper, then turn the
power ON.
3) When the error occurs:
STAR Mode: Non recoverable error
ESC/POS Mode: Recoverable error
*8 Turn the power OFF, clear the jammed paper or remedy another problem and then turn
the power ON. Automatically the printer is recovered if the carriage returns to the home
position after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the ESC/POS
mode.
When the error occurs:
STAR Mode: Non recoverable error
ESC/POS Mode: Recoverable error
*9 For paper jam errors:
Clear the jammed paper and change the paper roll if necessary.
For incorrect paper format errors:
Change the paper roll and use a paper roll with the correct black mark.
*10
Connect an Ethernet cable. For details, see section 3-2-5, "Ethernet Interface Cable."
※
Ethernet interface model only
2) Non recoverable error
Error Description
POWER lamp
ERROR lamp
Buzzer
Flash memory write
error
Off
Flashes (On: 1 sec./
Off: 1 sec.)
None
Thermistor failure
error
Off
Flashes (On: 0.25
sec./Off: 0.25 sec.)
2 short beeps (0.13 sec. + 0.5 sec.)
Power supply error
Off
Flashes (On: 2 sec./
Off: 2 sec.)
None
CPU error
Off
On
One long beep (2 sec.)
RAM R/W error
Off
On
None
Note
If a non-recoverable error occurs, turn the power OFF, wait at least 10 seconds, and turn
the power back ON. If the non-recoverable error continues to be indicated, consult a dealer
for repairs.
