- 28 -
6-1. Control Panel
6-2. Errors
(1) Recoverable errors
Error description
POWER
ERROR
Recovery condition
Thermal head
high temperature detection
error
Flashes at 2 second
intervals
Off
The printer recovers automatically when the thermal head cools.
Paper roll
near-end detection*1
On
Flashes at 2 second
intervals
Indicates that the paper roll is near the end. The printer recovers when you set a
new paper roll and close the front cover.
Cover open error
On
On
The printer recovers when you close the cover.
Paper out error
On
Flashes at 0.5 sec-
ond intervals
The printer recovers when you set a new paper roll and close the front cover.
Black mark error
On
Flashes at 1 second
intervals
The printer recovers when you change the black mark paper (readjust in PE and
BM sensor adjustment mode).
Link disconnection detec-
tion
*2
Flashes at 2 second
intervals
Flashes at 2 second
intervals
Connect an Ethernet cable. For details, see section 3-2-5, "Ethernet Interface
Cable."
*1 Near-end detection does not work until the paper is fed for 100 mm after the cover is opened and then closed.
*2 Ethernet interface model only
Note 1:
If the cutter cannot return to the home position, or the printer cannot initialize, the error is unrecoverable.
For details, see section 9-3, “Releasing the Cutter Lock”.
2:
If the paper is jammed, turn the power off, clear the jammed paper, and then turn the power on.
For details, see section 9-2, “Removing Paper Jams”.
(2) Errors that the printer cannot recover from
Error description
POWER
ERROR
Cause
Recovery condition
Cutter error
Off
Flashes at 0.25 second intervals
Cutter failure.
The printer cannot recover
from this error.
Flash memory error
Off
Flashes at 0.5 second intervals
Flash memory access error.
The printer cannot recover
from this error.
EEPROM error
Off
Flashes at 0.75 second intervals
EEPROM access error.
The printer cannot recover
from this error.
SRAM error
Off
Flashes at 1 second intervals
SRAM access error.
The printer cannot recover
from this error.
Head thermistor error
Off
Flashes at 1.5 second intervals Head thermistor error has been detected.
The printer cannot recover
from this error.
Power voltage error
Off
Flashes at 2 second intervals
Power voltage error has been detected.
The printer cannot recover
from this error.
Note 1:
If an unrecoverable error occurs, turn the power off immediately.
2:
A power voltage error may be a result of a power supply malfunction.
If other unrecoverable errors occur, contact your dealer for repairs.
* When an error occurs, an audio error message is played. For details, see section 8-4, “Audio Error Messages”.
6. Control Panel and Other Functions
(1) POWER lamp (green)
Lights when the printer is online.
This lamp also indicates errors, in combination with other lamps.
(2) ERROR lamp (red)
Lights when the cover is open.
This lamp also indicates errors, in combination with other lamps.
(3) FEED button
When the printer is online, pressing this button feeds the paper roll.
When an audio error message is being played, pressing this button stops
the message.
Press this button again if you want to hear the message again.
(1) POWER lamp (green)
(2) ERROR lamp (red)
(3) FEED button
