5.3 Troubleshooting
•
Please follow the instruction in the table when errors occur during the charging
process.
•
Or please connect the EVSE to the Internet and then contact the EVSE provider
for further instructions.
•
Please provide the EVSE information including serial number, model name, sta-
tus code, failure behavior and timing, and also connect the EVSE to the Internet
before remote diagnostics and upgrading
•
If an emergency occurs push the Emergency Stop Button to stop charging imme-
diately.
5.4 Status Codes
(V0.40)
*
For latest status code, please visit our website.
Status Code
Description
011001
CHAdeMO output fuse blew
011002
CCS output fuse blew
011003
GB output fuse blew
011004
RCD/CCID self-test fail
011005
AC input contactor 1 welding
011006
AC input contactor 1 driving fault
011007
AC input contactor 2 welding
011008
AC input contactor 2 driving fault
011009
AC output relay welding
011010
AC output relay driving fault
011011
CHAdeMO output relay welding
011012
CHAdeMO output relay driving fault
011013
CCS output relay welding
011014
CCS output relay driving fault
011015
GB output relay welding
011016
GB output relay driving fault
011017
AC connector temperature sensor broken
011018
CHAdeMO connector temperature sensor broken
011019
CCS connector temperature sensor broken
011020
GB connector temperature sensor broken
37