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27/04/2022 Rev:1.0.0
English
10 - TROUBLE SHOOTING
PROBLEM
CAUSE
SOLUTION
There is no suction from any of the
suction sockets
The power cable is unplugged Connect the power cable
The start button is on OFF
position
Press the Start button
The micro line cable is not
connected
Connect the activation cable
(sensor)
The thermal protection of the
motor has intervened
Allow a few minutes stop for
the motor to cool down
The thermal switch has
intervened
Press the restart button on the
thermail switch
There is no air suction from just one
suction socket
The electric contacts are interrupted or the
micro-switch of the suction socket is out
of order
Call the Technical Service
The air suction is weak
More than one suction socket is being used at
the same time and/or the service suction socket
is working
Use only one suction inlet at
a time
The flexible hose or the
cleaning accessories are
broken
Check the flexible hose and the accessories
are not damaged (change them if
necessary)
The filter cartridge is dirty
Clean the filter cartridge
The sealing gasket of the dust
bin is damaged
Check sealing gasket
integrity
There is a clogging in the suction
pipes of the pipe
network
Call the Technical Service
The air exhaust outlet is
blocked
Call the Technical Service
The vacuum cleaner still works even
when the suction inlets are closed
Fault of the electronic board
Call the Technical Service
The suction works intermittently with the
hose inserted in the inlet.
The thermal protection of the
motor has intervened
Check for a possible clogging
in the piping network
Check for a possible clogging
in the air discharge pipe
Remove the hose from the
suction inlet and wait a couple
of minutes to let the motor
cool down
Call the Technical Service
