12
13
Troubleshooting
‘Energy now’ data
seems unrelated to your
home’s energy usage
Monitor only
displays dashes
Can’t see an aerial
symbol
Monitor is
displaying 0 watts
You need to pair your monitor to the
transmitter. See ‘pairing’ instructions on the
next page.
You could be picking up signal from your
neighbour’s transmitter. You should pair
your monitor to your transmitter.
See ‘pairing’ instructions on the next page.
1. Check if there is an aerial icon on the top
right of the display.
?\j^[h[_ideW[h_Wb"oekhced_jehd[[Zije
be paired with the transmitter.
See ‘pairing’ instruction on the next page.
?\oeki[[j^[W[h_WbiocXeb"Y^[Ya
problems [2] and [3] below.
2. Occasionally this happens due to a
temporary signal loss; however,
it should only lasts for a few seconds.
3. Check if the display says “Appliance 1- 9”
on the bottom right of the display.
If it does, hit
U
or
V
until you see the
display return to normal.
The cable clip in meter box is either
on the wrong cable, or is not connected to
a cable at all.
Pair the transmitter
You need to pair the devices
if after turning on the
transmitter, the monitor
shows dashes instead of
numbers OR you have a
neighbour within 30 meters
who you think may be using
the energy monitor.
1.
Using a used match/paper
clip or similar, push and hold
the recessed tuning button
which is located on the front
of the black transmitter,
for 9 seconds.
2.
Upon releasing, the red LED
on the transmitter will flash
rapidly. If it does not, try again.
3.
While the light on the
transmitter is flashing, press
and hold
V
on your monitor for
6 seconds or until the red light
on the display unit has flashed
once only.
4.
When you release the
button, the display will show
a tuning signal indicating that
the monitor is tuning itself to
the transmitter. This usually
takes 1-2 minutes.
5.
Once this is complete the
display will show ‘0 Watts’.
The aerial icon will appear on
the top right of the monitor
indicating that pairing has
been successful.