SRT SC12E, Parts & Operation Manual

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MANUFACTURER’S WARRANTY POLICY
Included in this warranty are the following pieces of equipment:
Our Commitment to our customer:
SRT equipment is warranted to be free of defects in workmanship and
materials for a period of one (1) year from original date of purchase. In the event that you
should have a claim SRT shall repair, replace or remedy the defective parts resulting from
the faulty design, materials or workmanship. Note: This warranty is only valid for equipment
either sold by SRT or by an authorized wholesaler or distributor.
Limitations:
• Warranty does not apply to cosmetic dam-
age, damage due to lightning, electrical surg-
misuse, abuse, repair or alteration by other
than factory service (unless service center was
approved in writing by SRT), negligence, or
improper or neglected maintenance as recom-
mended by SRT.
• Common wear parts, such as belts, bear -
exempt from warranty.
• SRT is not responsible for loss of income
or down time as a result faulty design, materi-
als or workmanship.
• Warranty coverage is valid once a warranty
SRT.
• A $100 labor charge may be assessed on
the items returned for warranty repair in which
no fault is found. Freight charges and associ-
ated fees will then become the responsibility of
the customer in such an instance.
• Damages which are caused during transpor -
tation are not covered under warranty. Such
carrier.
Claims:
In the unlikely event that you should experi-
ence a defect please contact your SRT
representative or a SRTservice technician
by calling 1.800.522.2606. Please have all
pertinent information readily available such
as, invoice with date of purchase, model and
serial number, and an explanation of the is-
sue. SRT will respond immediately with a
corrective action.
Freight responsibility for approved warranty
claims:
If the piece of equipment was purchased
within 90 days of warranty claim, SRT will
arrange for ground freight and will assume all
ground freight charges to send the customer
the parts required or to send the equipment
to an authorized SRT repair center. This in-
cludes inbound and outbound ground freight
and all fees (duties, fuel surcharges) associ-
ated with the shipment.
If the piece of equipment was purchased
beyond 90 days and prior to one (1) year of
warranty claim, SRT will cover 50% of all
ground freight charges, including inbound
and outbound freight and all fees (duties, fuel
surcharges) associated with the shipment.