6
Quarq Power Meter Troubleshooting
Q u a r q P o w e r M e t e r T r o u b l e s h o o t i n g
Information contained in this publication is subject to change at any time without prior notice. For the latest technical information, please visit our
website at
www.quarq.com
.
Your product‘s appearance may differ from the pictures/diagrams contained in this publication.
If the power meter is exhibiting any of the symptoms below, then perform the steps in this troubleshooting guide.
Battery & Battery Compartment Issues
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The power meter battery drains quicker than it should.
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LED light is on continuously. Power meter will not pair.
Firmware Related Issues
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LED light is continually flashing. Power meter will not pair to head unit.
Data Reporting & Pairing Issues
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Power meter will not calibrate (zero offset).
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There are gaps in cadence and power data.
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The power meter will not pair to the head unit.
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The power meter will pair to my head unit, but shows no cadence or power data.
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The power meter is reporting cadence but not power.
Power Measurement & Zero Offset Issues
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The power meter is giving very high or low power readings.
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The zero offset value is greater than +/-1500.
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The zero offset value is frequently changing by more than +/-50 points.
