SRAM Quarq AXS Basic Troubleshooting Download Page 14

14

Battery Compartment Removal (Legacy Power Meters Only)

B a t t e r y   C o m p a r t m e n t   R e m o v a l   ( L e g a c y   P o w e r   M e t e r s   O n l y )

NOTICE

The following section, 

Spider Inspection,

 should 

only

 be performed 

on a Legacy power meter. Do 

NOT

 perform the spider inspection 

service on an AXS or DZero platform power meter.  AXS platform 

power meters have a AXS logo next to the battery compartment. 

DZero platform power meters include, but are not limited to DZero, 

DFour, and XX1 Eagle power meters.

If you remove the battery compartment on an AXS or DZero platform 

power meter, you will damage the unit and void the warranty. 

Use your fingers to rotate the battery lid counter-clockwise and remove 

the lid. Remove the battery and set aside. 

WARNING

Consult the battery manufacturer for safe handling instructions. Keep 

the battery out of reach of children. Do not put the battery in your 

mouth. If ingested, seek medical attention immediately. Do not use 

sharp objects to remove batteries.

NOTICE

Do not use any tool to remove the battery lid. Tools can permanently 

damage the power meter making it inoperable. The lid should be 

loosened by hand. 

Remove the battery compartment screw. Remove the battery 

compartment screw assembly and battery compartment, and set them 

aside. 

NOTICE

Do 

NOT

 remove the battery compartment on an AXS or DZero 

platform power meter, you will damage the unit and void the warranty. 

The AXS and DZero platform power meter has a green LED blink on 

when awake. Do

 not 

proceed if a green LED blinks on. 

A Legacy power meter has a red LED blink on when the power meter 

is awake.

Red LED

Legacy Power Meter

T10 

Summary of Contents for Quarq AXS

Page 1: ...BASIC TROUBLESHOOTING GEN 0000000005113 Rev C 2019 SRAM LLC Power Meter Power Meter...

Page 2: ...lso entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure LIMITATIONS OF LIABILITY To the extent allowed by l...

Page 3: ...SAFETY FIRST We care about YOU Please always wear your safety glasses and protective gloves when servicing Quarq products Protect yourself Wear your safety gear...

Page 4: ...MENT SERVICE 7 PARTS TOOLS AND SUPPLIES 7 BATTERY COMPARTMENT SERVICE 7 POWER METER REBOOT 10 LEGACY POWER METER SPIDER INSPECTION SERVICE 13 LEGACY BATTERY COMPARTMENT EXPLODED VIEW 13 PARTS TOOLS AN...

Page 5: ...All AXS and DZero platform power meters feature a green LED that blinks on when the power meter turns on and when a zero offset is performed calibration Legacy Power Meter All Legacy Platform power m...

Page 6: ...ssues The power meter battery drains quicker than it should LED light is on continuously Power meter will not pair Firmware Related Issues LED light is continually flashing Power meter will not pair t...

Page 7: ...T10 TORX wrench T10 TORX bit socket Torque wrench B a t t e r y C o m p a r t m e n t S e r v i c e AXS Power Meters only Use your fingers to lift up the outer battery cover and remove Use your finge...

Page 8: ...battery may move around the compartment and cause an intermittent signal Check for proper battery height Install a new CR2032 coin cell battery into the battery compartment positive side facing outwar...

Page 9: ...meter to the SRAM AXS App Qalvin BLE or Qalvin Legacy and update the power meter firmware if needed Perform a Manual Zero Offset according to the power meter user manual s instructions If the LED does...

Page 10: ...the battery compartment lid counter clockwise and remove the lid Remove the battery and set it aside NOTICE Do not use any tools to remove the battery lid Tools can permanently damage the power meter...

Page 11: ...and coins NOTICE The height of the coins must equal the height of the CR2032 battery The reboot will not be successful if the coins used are not the same height as the battery Install a new CR2032 coi...

Page 12: ...r meter to the SRAM AXS App Qalvin BLE or Qalvin Legacy and update the power meter firmware if needed If the LED does not blink on and the power meter will not pair to a head unit SRAM AXS App or Qalv...

Page 13: ...cell battery Safety and Protection Supplies Apron Clean lint free rags Isopropyl alcohol Nitrile gloves Safety glasses Lubricants and Fluids SRAM Butter grease Common Tools 2 mm hex wrench 2 mm hex b...

Page 14: ...ove the battery and set aside WARNING Consult the battery manufacturer for safe handling instructions Keep the battery out of reach of children Do not put the battery in your mouth If ingested seek me...

Page 15: ...for damage such as gouging or scarring If damage to the clocking pin hole is present the power meter will require inspection by Quarq Contact Quarq customer support or your Quarq dealer Inspect the b...

Page 16: ...o the spider lens Slowly rotate the battery compartment until you feel the clocking pin enter the hole on the spider Rotate the compartment back and forth to verify it is fully seated NOTICE Failure t...

Page 17: ...partment positive side facing outward When the battery contact prongs are properly adjusted the top of the battery will protrude above the lip of the battery compartment Install the battery compartmen...

Page 18: ...Chrome Hexfin HollowPin Howitzer HRD Hybrid Drive Hyperfoil i 3 Impress Jaws Jet Kage Komfy Level Lyrik MatchMaker Maxle Maxle 360 Maxle DH Maxle Lite Maxle Lite DH Maxle Stealth Maxle Ultimate Micro...

Page 19: ...598 8 Chung Shan Road Shen Kang Hsiang Taichung City Taiwan R O C WORLD HEADQUARTERS SRAM LLC 1000 W Fulton Market 4th Floor Chicago Illinois 60607 U S A EUROPEAN HEADQUARTERS SRAM Europe Paasbosweg 1...

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